1.0
9 Jan 2016
Anonymous employee
Former employee, more than 10 years
Newcastle upon Tyne, England
Recommend
CEO approval
Business outlook
Pros
Great building, good facilities onsite. Still has a lot of employees who are genuinely knowledgeable and want to do their best for the customer.
Cons
Has gone rapidly downhill as a place to work over the last few years - more so over the last year - and no sign of improvement. The current CEO is hideously out of touch with anything happening at a local level. Unreachable targets, no effort to keep committed and experienced people. Full of buzzwords and enforced positivity with blinkered upper management and morale getting lower by the day.