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      Medibank

      Engaged employer

      Medibank Reviews

      3.5

      68% would recommend to a friend

      (495 total reviews)
      avatar

      David Koczkar

      88% approve of CEO

      57% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      4.1

      Work/Life balance

      3.7

      Culture and values

      3.3

      Senior management

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      Medibank has an employee rating of 3.5 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medibank employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      495 reviews
      5.0
      25 Jun 2026

      Supportive culture with autonomy, great work life balance

      Strategy manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive and collaborative colleagues High degree of autonomy Work life balance, real focus on employee wellbeing Meaningful work in transforming the health system

      Cons

      Decision by consensus can mean slower decision making

      avatar
      Medibank Response
      7h
      Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards
      4.0
      24 Jun 2026

      Great benefits and supportive, inclusive environment but limited growth opportunities

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Highly subsidised health insurance - Numerous structured and comprehensive skilling modules and pathways - Frequent incentive opportunities -Highly diversified employee pool -Management consistently changing the way we work based on employee feedback. -Inclusivity and communities for everyone regardless of age, race, sexuality or disability. Neurodiversity is acknowledged and recognised

      Cons

      -Limited opportunity to grow or expand beyond your hired role. - Environment can sometimes feel more “KPI” than people driven. -Repetition in position with little opportunity to seek expansion due to WFM scheduling. -Have to report everything you do if you’re not “ready”, including emails, follow ups, reading documents and callbacks

      avatar
      Medibank Response
      7h
      Hi there, Thank you for sharing your feedback on your experience. At Medibank Group, we pride ourselves on our people and culture, so we’re sorry to hear that your experience wasn’t entirely positive. We value your feedback and welcome the opportunity to discuss your individual experience in more detail. Please feel free to contact us at employee.communications@medibank.com.au Warm regards.
      3.0
      31 May 2026

      Hybrid work is good but culture has declined.

      Security
      Recommend
      CEO approval
      Business outlook

      Pros

      - The hybrid mode was good; no one was forced to come into the office. - The staff subsidised health insurance premium, I guess.

      Cons

      - The culture of "putting people first" became watered down in recent years. It became a political hub of who laughed at the leader's joke the loudest or who was chummy with leadership. - Hard work was no longer recognised and appreciated, but visibility in the "clique" got rewarded.

      avatar
      Medibank Response
      4w
      Hello, Thank you for taking the time to share your feedback about your time at Medibank Group. We value your input, as we continuously strive to enhance our workplace. If you have further insights or would like to discuss your experience, please don’t hesitate to reach out to employee.communications@medibank.com.au. Best regards
      Viewing 1 - 3 of 495 Reviews
      Related searches: Medibank jobs | Medibank salaries | Medibank benefits | Medibank interviews
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      Glassdoor has 558 Medibank reviews submitted anonymously by Medibank employees. Read employee reviews and ratings on Glassdoor to decide if Medibank is right for you.