Natwest Reviews | Glassdoor.co.uk

Natwest Reviews

Updated 19 March 2019
212 reviews

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3.4
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Sir Philip Hampton
59 Ratings

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Pros
Cons
  • "Work life balance is not so great" (in 6 reviews)

  • "If your face doesn't fit you can forget career progression" (in 6 reviews)

More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Natwest full-time

    Pros

    Good training, nice culture, rewarded

    Cons

    Lots of change, lack of vision at top


  2. "Great Team trying to overcome archaic systems and governance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Natwest full-time

    Pros

    - Work/Life balance
    - Clear Vision focused on customers
    - Determined to Lead leadership practices helps to ensure there is a common language amongst colleagues and leaders

    Cons

    - Archaic system and governance processes that slows things down
    - No clear career progression, it is more pot luck in getting a promotion rather than based off skillset
    - Don't expect a massive bank bonus

  3. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Natwest full-time

    Pros

    Training to get qualifications paid for and time provided within working hours to do this

    Cons

    Bank holiday work while working for a bank


  4. "working in a bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Natwest part-time

    Pros

    Loved working here. Enjoyed my job

    Cons

    The branches are shutting so less jobs


  5. "PR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cardiff, Wales
    Former Employee - Anonymous Employee in Cardiff, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Natwest part-time (More than 8 years)

    Pros

    Brilliant PR company. Well structured.

    Cons

    None I can think of.

    Advice to Management

    Doing everything right


  6. "Director Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Natwest full-time

    Pros

    Great training with some fantastic people

    Cons

    High targets and long hours

    Advice to Management

    Be consistent


  7. "Senior Personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Natwest full-time

    Pros

    Opportunity for progression if you are hungry for it and can work under pressure of difficult targets

    Cons

    Targets +Changing business environment; rise in online banking is reducing business.

  8. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Newcastle, England
    Former Employee - Assistant in Newcastle, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Natwest full-time (More than a year)

    Pros

    My career progression encouraged by senior management and I had pleasant fellow workers, not much more that I can add at this stage

    Cons

    there were no downsides while working here.


  9. "Investment banking - a sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in London, England
    Former Employee - Director in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Natwest full-time (More than 5 years)

    Pros

    Flexible working is encouraged due to lack of desk space.

    Cons

    Mediocre people who are better at playing games and bullying than delivering work push all the good people out, so what's left are people who have quit and stayed (because they are mediocre and can't find better options).


  10. Helpful (3)

    "Drove me to drink"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Banker in London, England
    Former Employee - Senior Personal Banker in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Natwest full-time (More than a year)

    Pros

    - The uniform burns delightfully fast when thrown in the fire.
    - The bank closing at 5pm meant you had a set escape route at that time and couldn't work late.

    Cons

    Context: I worked in branch banking, so customer-facing. I quit this role without anything to go to, because my mental health was deteriorating and affecting other aspects of my life. I luckily found something else very quickly, but I was happy to use my savings than continue working there.

    - Extremely understaffed in branches - I felt as though I needed to transform into an octopus with eight legs in order to be in four places at once. This is a highly pressured environment where customers are demanding, enormous amounts of money are in our hands and stress levels are though the roof. Recipe for disaster? Yep.
    - 'Sleep your way to the top' culture. Oh, the things I've seen and discovered...just not professional in any way.
    - Worryingly low quality training and preparation for a VERY demanding role (just a few weeks, and the knowledge was about 2% of what we actually needed).
    - They lied about it not being a sales role. IT IS ALL ABOUT TARGETS. The FCA should be horrified at what really goes on. I had a few managers who openly said to me "We are still all about sales and targets" - despite this being unethical and an outright violation of the FCA's terms.
    - A distinct lack of security. I've been spat at in my office, insulted, demeaned and know colleagues who have been physically assaulted.
    - A complete lack of heart in the HR department. You contact them through a computer and they send a miserable, robotic response after 2/3 days.
    - Ancient back office systems that made us all want to bang our heads against a brick wall.

    Advice to Management

    (Directed at certain branch managers) Stop bullying and pressuring Senior Personal Bankers into mis-selling financial products. You're destroying their mental health.

    The majority of you need some actual management training - how to inspire, motivate and support your employees through treating them with respect and not looking at them as vessels for mis-sold products. Yes, you have pressure from above, but get a back bone and stand up for your staff.