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    Natwest Reviews

    Updated 14 January 2019
    189 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Sir Philip Hampton
    53 Ratings

    Employee Reviews

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    Pros
    Cons

    • "staff expected to work more hours than paid for, no work life balance, difficult to book holidays, expected to work most weekends" (in 4 reviews)

    • "If your face doesn't fit you can forget career progression" (in 6 reviews)

    More Pros and Cons

    1. "Great Place"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Great place to work for
      Good team around you

      Cons

      No real downsides in my role

    2. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Natwest full-time

      Pros

      Work life balance
      Development programs
      Some very interesting innovation projects going on

      Cons

      Siloing
      Big bank culture and mentality (this is gradually improving)

      3. Join the Natwest team
      See Our Latest Jobs

    3. "Avoid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Associate in London, England
      Former Employee - Associate in London, England
      Doesn't Recommend
      Negative Outlook

      I worked at Natwest full-time (More than 3 years)

      Pros

      Good Benefits for employees

      Cons

      No direction, nothing but cuts

    4. "Clerk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Clerk in London, England
      Former Employee - Clerk in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Natwest full-time (More than 8 years)

      Pros

      Salary staff hours everyone very happy

      Cons

      None that I can think off

      Advice to Management

      None

    5. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Natwest full-time

      Pros

      Fairly secure day shifts and some weekends off

      Cons

      Poor management and cliquey culture i imagine not all branches are like this

    6. "VP"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Vice President in London, England
      Current Employee - Vice President in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Natwest full-time (More than 5 years)

      Pros

      Ok work life balance at VP level, culture not "aggressive" / American

      Cons

      Bonus mostly in stock not cash, IT is very poor

      Advice to Management

      IT is very poor, bonus structure needs to be revisited

    7. "Work experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Great company lots of opportunities to develop your career

      Cons

      Very bureaucratic when it comes to promotion

    8. "Best company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Personal Banker in Romford, England
      Current Employee - Senior Personal Banker in Romford, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Natwest full-time (More than a year)

      Pros

      Management are like teachers, always helpful and courteous, such a challenging job always something new to learn, working in a flagship essex branch, best team members like a family, good salary, I have been promoted very quickly. Great values, maybe I've been lucky to have a great manager.

      Cons

      Nothing bad to say

    9. "Customer Service Representative - BE WARNED"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      - decent money for such a low entry level job.

      Cons

      - horrible working environment
      - stressful for an entry level inbound call centre
      - management poor
      - HAVING TO TAKE TOILET BREAKS IN YOUR OWN TIME? to be absolutely outrageous, having to use the toilet in your own break, I’m not being funny but when you need the toilet you need the toilet?
      - coaching terrible
      - dismissal rate high
      - WORK EVERY SATURDAY
      - go over your break by 15 seconds you will have to work that 15 seconds back haha

      Advice to Management

      To restructure team leaders and management as some of them are ridiculous and let emotion and personal preference come into play. Put on the charade that they care about their staff but they don’t. Will have you put the door just as quick as you come in.

      Work every Saturday without fail - and one rule for one and another for the next

      I’d stay away from this working environment and certainly some team leaders.

    10. "NatWest Markets"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Great culture - encouraged to work flexibly

      Cons

      Low bonus - some limits to the franchise. This will improve over time