Natwest Reviews | Glassdoor.co.uk

Natwest Reviews

Updated 10 Dec 2019

To filter reviews, or .

3.5
58%
Recommend to a Friend
58%
Approve of CEO
Natwest CEO Sir Philip Hampton (no image)
Sir Philip Hampton
86 Ratings
Pros
Cons
More Pros and Cons
  1. "Good company, facilities and support"

    StarStarStarStarStar
    Former Employee - Customer Care Team in Manchester, England

    I worked at Natwest full-time for more than 5 years

    Pros

    Clear structure and expectations. Good manager support

    Cons

    Salary levels are on the low side

    Natwest2019-11-19
  2. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Natwest full-time for more than 3 years

    Pros

    Salary, the team, HR have your back

    Cons

    Uncertainty with redundancy, shift patterns not allocated fairly among staff

    Natwest2019-11-20
  3. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Banker 
    Recommends

    I have been working at Natwest full-time for more than 3 years

    Pros

    Good salary and perks, good career progression.

    Cons

    pressure of hitting targets. working on your own most of the time. a lot of calling customers.v

    Natwest2019-12-05
  4. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Banker 

    I have been working at Natwest full-time for more than 5 years

    Pros

    Sick pay and work life balance

    Cons

    Can be repetetive but depends on your team

    Natwest2019-11-17
  5. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Banking in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Natwest full-time for more than a year

    Pros

    Good benefits and salary always reviews yearly

    Cons

    No work life balance

    Natwest2019-11-17
  6. "Long term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Basildon, East of England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Natwest full-time for more than 10 years

    Pros

    Nice colleagues. Good pay and holiday

    Cons

    Stressful. Target based environment. Short staffed in branches

    Advice to Management

    Na

    Natwest2019-11-28
  7. "Not so fun, but good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Java Developer 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Natwest full-time for less than a year

    Pros

    Good work experience and nice place to work in, excluding the people.

    Cons

    Bad environment, people don’t communicate much

    Natwest2019-11-27
  8. "Great Job where you can progress to various areas within business banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Growth Manager in Reading, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Natwest full-time for more than a year

    Pros

    Career growth opportunities and you will have great opportunity to meet various new contacts

    Cons

    Need a lot of organisational skills- if you are new to business banking it might take a while for you get your head around things

    Natwest2019-11-10
  9. "Flexible working, good focus on personal development, good work culture but poor compensation when compared to market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Relationship Director in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Natwest full-time for more than 3 years

    Pros

    You are able to work from home as and when required. There is a real focus on training junior staff (as I am) and retaining them within the banking group. A keen, albeit generic, focus on staff wellbeing and morale.

    Cons

    Poor salary package in relation to wider banking industry. Lack of local career progression (Leeds) and very much an old boys club in some areas.

    Natwest2019-11-04
  10. "High pressure sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager in Swindon, Wiltshire, South West England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Natwest full-time for more than 10 years

    Pros

    Great staff within the branches, excellent digital offering making it easy to help customers utilise the service. Excellent pay and stable working patterns.

    Cons

    Constant conference calls, focus always on what you haven’t achieved no matter how insignificant. No flexibility or empathy. Incredibly stressful and unrewarding. It pays to be in with the right people as life is hell once you are not.

    Advice to Management

    Support all staff no matter how much they are liked by senior management. Some people just want to get on with their job.

    Natwest2019-12-10
Found 298 reviews