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    Natwest Reviews

    Updated 10 Dec 2019

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    3.5
    58%
    Recommend to a Friend
    58%
    Approve of CEO
    Natwest CEO Sir Philip Hampton (no image)
    Sir Philip Hampton
    86 Ratings
    Pros
    Cons
    More Pros and Cons

    1. "Good company, facilities and support"

      StarStarStarStarStar
      Former Employee - Customer Care Team in Manchester, England

      I worked at Natwest full-time for more than 5 years

      Pros

      Clear structure and expectations. Good manager support

      Cons

      Salary levels are on the low side

      Natwest2019-11-19

    2. "Customer Service Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at Natwest full-time for more than 3 years

      Pros

      Salary, the team, HR have your back

      Cons

      Uncertainty with redundancy, shift patterns not allocated fairly among staff

      Natwest2019-11-20
      3. Join the Natwest team
      See Our Latest Jobs

    3. "Good job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Personal Banker 
      Recommends

      I have been working at Natwest full-time for more than 3 years

      Pros

      Good salary and perks, good career progression.

      Cons

      pressure of hitting targets. working on your own most of the time. a lot of calling customers.v

      Natwest2019-12-05

    4. "Great work life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Personal Banker 

      I have been working at Natwest full-time for more than 5 years

      Pros

      Sick pay and work life balance

      Cons

      Can be repetetive but depends on your team

      Natwest2019-11-17

    5. "Great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Head of Banking in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Natwest full-time for more than a year

      Pros

      Good benefits and salary always reviews yearly

      Cons

      No work life balance

      Natwest2019-11-17

    6. "Long term employment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Associate in Basildon, East of England, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Natwest full-time for more than 10 years

      Pros

      Nice colleagues. Good pay and holiday

      Cons

      Stressful. Target based environment. Short staffed in branches

      Advice to Management

      Na

      Natwest2019-11-28

    7. "Not so fun, but good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Java Developer 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Natwest full-time for less than a year

      Pros

      Good work experience and nice place to work in, excluding the people.

      Cons

      Bad environment, people don’t communicate much

      Natwest2019-11-27

    8. "Great Job where you can progress to various areas within business banking"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Growth Manager in Reading, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Natwest full-time for more than a year

      Pros

      Career growth opportunities and you will have great opportunity to meet various new contacts

      Cons

      Need a lot of organisational skills- if you are new to business banking it might take a while for you get your head around things

      Natwest2019-11-10

    9. "Flexible working, good focus on personal development, good work culture but poor compensation when compared to market"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Assistant Relationship Director in Leeds, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Natwest full-time for more than 3 years

      Pros

      You are able to work from home as and when required. There is a real focus on training junior staff (as I am) and retaining them within the banking group. A keen, albeit generic, focus on staff wellbeing and morale.

      Cons

      Poor salary package in relation to wider banking industry. Lack of local career progression (Leeds) and very much an old boys club in some areas.

      Natwest2019-11-04

    10. "High pressure sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Branch Manager in Swindon, Wiltshire, South West England, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Natwest full-time for more than 10 years

      Pros

      Great staff within the branches, excellent digital offering making it easy to help customers utilise the service. Excellent pay and stable working patterns.

      Cons

      Constant conference calls, focus always on what you haven’t achieved no matter how insignificant. No flexibility or empathy. Incredibly stressful and unrewarding. It pays to be in with the right people as life is hell once you are not.

      Advice to Management

      Support all staff no matter how much they are liked by senior management. Some people just want to get on with their job.

      Natwest2019-12-10
    Found 298 reviews
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