Natwest Reviews | Glassdoor.co.uk

Natwest Reviews

Updated 14 January 2019
189 reviews

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3.4
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Sir Philip Hampton
53 Ratings

Employee Reviews

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Pros
Cons
  • "staff expected to work more hours than paid for, no work life balance, difficult to book holidays, expected to work most weekends" (in 4 reviews)

  • "If your face doesn't fit you can forget career progression" (in 6 reviews)

More Pros and Cons

  1. "Great Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to work for
    Good team around you

    Cons

    No real downsides in my role


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Natwest full-time

    Pros

    Work life balance
    Development programs
    Some very interesting innovation projects going on

    Cons

    Siloing
    Big bank culture and mentality (this is gradually improving)

  3. "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in London, England
    Former Employee - Associate in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Natwest full-time (More than 3 years)

    Pros

    Good Benefits for employees

    Cons

    No direction, nothing but cuts


  4. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in London, England
    Former Employee - Clerk in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Natwest full-time (More than 8 years)

    Pros

    Salary staff hours everyone very happy

    Cons

    None that I can think off

    Advice to Management

    None


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Natwest full-time

    Pros

    Fairly secure day shifts and some weekends off

    Cons

    Poor management and cliquey culture i imagine not all branches are like this


  6. "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in London, England
    Current Employee - Vice President in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Natwest full-time (More than 5 years)

    Pros

    Ok work life balance at VP level, culture not "aggressive" / American

    Cons

    Bonus mostly in stock not cash, IT is very poor

    Advice to Management

    IT is very poor, bonus structure needs to be revisited


  7. "Work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company lots of opportunities to develop your career

    Cons

    Very bureaucratic when it comes to promotion

  8. "Best company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Banker in Romford, England
    Current Employee - Senior Personal Banker in Romford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Natwest full-time (More than a year)

    Pros

    Management are like teachers, always helpful and courteous, such a challenging job always something new to learn, working in a flagship essex branch, best team members like a family, good salary, I have been promoted very quickly. Great values, maybe I've been lucky to have a great manager.

    Cons

    Nothing bad to say


  9. "Customer Service Representative - BE WARNED"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - decent money for such a low entry level job.

    Cons

    - horrible working environment
    - stressful for an entry level inbound call centre
    - management poor
    - HAVING TO TAKE TOILET BREAKS IN YOUR OWN TIME? to be absolutely outrageous, having to use the toilet in your own break, I’m not being funny but when you need the toilet you need the toilet?
    - coaching terrible
    - dismissal rate high
    - WORK EVERY SATURDAY
    - go over your break by 15 seconds you will have to work that 15 seconds back haha

    Advice to Management

    To restructure team leaders and management as some of them are ridiculous and let emotion and personal preference come into play. Put on the charade that they care about their staff but they don’t. Will have you put the door just as quick as you come in.

    Work every Saturday without fail - and one rule for one and another for the next

    I’d stay away from this working environment and certainly some team leaders.


  10. "NatWest Markets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture - encouraged to work flexibly

    Cons

    Low bonus - some limits to the franchise. This will improve over time