Ocado Group Reviews

Updated 7 Aug 2020

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3.4
65%
Recommend to a Friend
74%
Approve of CEO
Ocado Group CEO Tim Steiner
Tim Steiner
285 Ratings
Pros
  • "Sometimes finish early but still paid for full shift(in 34 reviews)

  • "Easy routes simple concept and good pay(in 24 reviews)

Cons
  • "Long hours but pay is competitive(in 25 reviews)

  • "The vans don't have parking sensors or a rear camera, causing unnecessary additional stress when parking or reversing(in 25 reviews)

More Pros and Cons
  1. "My interview was conducted by 2 wonderful gentlemen"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Ocado Group full-time for less than a year

    Pros

    Great company with great online reviews

    Cons

    It’s very busy with lots of different amazing people

    Continue reading
  2. "good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Manager in Sheffield, England

    I worked at Ocado Group full-time for more than a year

    Pros

    good people and workload good

    Cons

    early mornings and late nights


  3. "Freezer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Shopper in Tamworth, England

    I worked at Ocado Group full-time

    Pros

    Good benefits such as discounts.

    Cons

    Long unsocial hours and hard targets to achieve.

  4. COVID-19

    "Physically demanding stressful driving job."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Member (Delivery Driver) in Cheadle Hulme, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ocado Group full-time for less than a year

    Pros

    Weekly pay, Finishing work early, which doesn't happen often because there just isn't enough time to carry out the scheduled deliveries.

    Cons

    Ocado DO NOT provide masks (This is essential PPE during the coronavirus outbreak), Ocado DO NOT provide gloves (This is essential PPE for driver's), Camera in cab. It's hard work and there's not enough time from drop to drop. The scheduled deliveries does not allow extra time for traffic, roadworks, looking for remote farms/cottages, parking the van in a suitable place near the customer's home, lunch break and toilet breaks (It's NOT possible to work an 8 hour shift without going to the toilet).

    Continue reading
  5. "Search for something else"

    3.0
    Former Employee - Personal Shopper in Hatfield, East of England, England

    I worked at Ocado Group full-time

    Pros

    performance bonus is fairly high

    Cons

    Unhuman and your work is not taken seriously

    Ocado Group Response

    July 23, 2020

    Thanks for taking the time to complete a review and good to see that overall you have a positive outlook on our business. We have made a note of your comments and will pass these on to the relevant team to review

  6. Helpful (1)

    "Growing, collaborative and exciting company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado Group full-time for less than a year

    Pros

    Fantastic leadership team who are well respected by the press, other companies and investors. The people are collaborative and always willing to help. The company is growing and the outlook is very positive. Very smart people.

    Cons

    Despite their size, they haven’t figured every process out so you have to do a little of this as you go, but there’s enjoyment in that

    Ocado Group Response

    July 23, 2020

    Thanks for the positive review, we're glad to see you are enjoying your time with us.

  7. "very good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Hatfield, East of England, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Ocado Group full-time for more than a year

    Pros

    fun fast paced environment, big office

    Cons

    not much progression within teams

    Ocado Group Response

    July 23, 2020

    Thanks for your review, it's good to see you enjoying the fast paced nature of our business.

  8. "good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Area Coordinator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado Group full-time for more than a year

    Pros

    move up in the company good pay

    Cons

    hard work on a day to day basis

    Continue reading

    Ocado Group Response

    July 23, 2020

    Thank you for taking the time to complete a review and good to hear that you see opportunities to continue to progress your career here at Ocado Group.

  9. COVID-19

    "Over regimented"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Delivery Driver in Peterborough, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Ocado Group full-time for less than a year

    Pros

    Flexible Holiday booking, bonuses during lockdown

    Cons

    Overly regimented, no head's up on changes to procedures or delivery areas

    Continue reading

    Ocado Group Response

    July 23, 2020

    Thanks for completing a review and also thanks for your hard work over the past few months. We will pass on your comments to the relevant team.

  10. "Good Place To work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Manager in Hatfield, East of England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Ocado Group full-time

    Pros

    Great environment, fast pace of development

    Cons

    Remuneration, Benefits are lower than average in the sector

Found 562 reviews