Optimal Care Reviews

3.4

59% would recommend to a friend

(23 total reviews)

Joseph Mead

88% approve of CEO

54% positive business outlook

Optimal Care has an employee rating of 3.4 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optimal Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

23 reviews
1.0
23 Nov 2021
Recommend
CEO approval
Business outlook

Pros

helping support a need in the community

Cons

micromanaging your every move, they hire you for one county and then make you work across 4-5 counties, they don't put the patient needs first, the office doesn't support the field staff at all frequently calling you about every small request that could be taken care of by the office like med refills, they have no educational pamphlets or anything for patients and their families. the benefits don't begin until 2 months after employment, they make the fleet program hard to qualify for despite HR telling new employees its easy, they pay only 39c per mile for reimbursement even though the national average is closer to 56c and climbing this year, they have no retirement programs. they don't have any coverage or assistance for employees that are exposed to or contract covid they just make you take two full weeks off unpaid unless you have some of the only 80hrs of PTO they have available to new employees which you only accrue approx 6hrs per month as a new employee. $69,000 salary

avatar
Optimal Care Response
2mo
Thank you for your candid feedback. We are always looking to improve, and your perspective helps us do exactly that. Please do not hesitate to reach out.
1.0
9 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The patients and families that you’re able to build relationships with

Cons

Upper management, no communication, schedules constantly changing last minute

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Optimal Care Response
2mo
We appreciate your candid feedback and genuinely regret that your experience did not reflect the culture we work so hard to build. Every member of our Team deserves to feel supported, respected, and valued. We are committed to fostering a culture of compassion and continuous improvement. We would welcome the opportunity to connect directly and learn more about your specific experience. We encourage you to reach out to our HR team directly so we can better understand and address your experience.
1.0
27 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Family oriented and friendly when you're on top of the world.

Cons

Couldn't tell you the truth.

avatar
Optimal Care Response
2mo
We appreciate your candid feedback and genuinely regret that your experience did not reflect the culture we work so hard to build. Every member of our Team deserves to feel supported, respected, and valued. We are committed to fostering a culture of compassion and continuous improvement. We would welcome the opportunity to connect directly and learn more about your specific experience. We remain committed to our mission - To Serve Together, Provide Value, and Deliver Exceptional Quality Care - for our Patients, Families, and Employees alike.
Viewing 1 - 3 of 23 Reviews

Glassdoor has 24 Optimal Care reviews submitted anonymously by Optimal Care employees. Read employee reviews and ratings on Glassdoor to decide if Optimal Care is right for you.