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PrettyLittleThing.com

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PrettyLittleThing.com Reviews

2.6

13% would recommend to a friend

(216 total reviews)

Umar Kamani

15% approve of CEO

10% positive business outlook

PrettyLittleThing.com has an employee rating of 2.6 out of 5 stars, based on 216 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrettyLittleThing.com employee rating is 26% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

216 reviews
1.0
5 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Good discount, monthly events, 90% of the staff are great, good chance to travel for work trips, lots of celebrity visitors into the office but that's it really

Cons

The management is made up of friends, girlfriends and in-laws of the owner who have 0 management skills. However the worst thing about this company is the open and obvious bullying which goes on at the hands of these in-experienced "managers" which unfortunately cannot be stopped no matter how many complaints are put in. Unfortunately this small percentage of the staff make it a very difficult environment to work and succeed in as you will only get progression of you fit in with this crowd. It's such a shame as majority of the staff are really lovely. Nothing is kept confidential either when complaints are made which then leads to further bullying and even people being sacked or pushed out the company.

avatar
PrettyLittleThing.com Response
8y
I'm sorry you haven't had a great experience at PLT, we have an all new Talent Team in the business now and we're working hard to improve the employee experience. We value the feedback supplied, thank you.
1.0
23 Apr 2018

Management Need Training

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only positive comment I can think of is the staff you work with. All talented young individuals who can go far if given the opportunity.

Cons

The Management...what can I say... 1. The senior managers need to grow up and actually manage the teams. Instead of gossiping or talking behind people's backs. 2. Tell them they have done well instead of waiting for a mistake to happen so you can act all bullish and belittle your staff. 3. Don't throw a hissy fit because some of your staff actually have some brains and challenge you. 4. Don't threaten to get rid of your staff just because they decide to look elsewhere. Maybe you need to actually look at why people leave and realise they leave because of management. 5. Don't be rude to staff and try to intimidate them. 6. Don't lie to your staff. Don't say one thing and then do another because regardless of how you think you can get away with it, the world is small. 7. If your not in with the crowd then you will be marked and dispensable. 8. Don't ask for expected salary and state it is not problem but then offer them a salary which is no way close to what was asked for. If you have a budget make it clear what it is, you will be respected more.

1.0
22 Feb 2022
Recommend
CEO approval
Business outlook

Pros

- Initially quite welcoming (pre-onboarding) - Some capable Devs across all disciplines in the department, but poor senior management and interaction with the product function (disfunction) - Good tech stack (but wasteful utilisation)

Cons

- Onboarding was amateurish. Don't expect anyone to be particularly welcoming. The few that were had a very negative perspective of the leadership of the IT Department (they'd witnessed numerous new starters leave the IT Dept because of the toxic leadership and management) - Extremely poor product function that created stress for the Devs because of poor agile practices (or a lack of them). Fast fashion was often utilised as an excuse for poor management and regular deviation from basic delivery fundamentals - Worst IT 'Leadership" that I've ever encountered. Zero authenticity, minimal desire to take ownership of any shortcomings or change the status quo (it's everyone else's fault) - One manager talks at you (whilst rarely delivering anything of value), and the other doesn't speak up when they should (putting the teams under pressure unnecessarily all the time). Both moan about the situation constantly, but won't do anything about it - HR department is completely disconnected from the goings-on in the IT Department - IT Leadership set poor examples constantly, with their favourites subsequently acting in the same manner - Buzz words are routinely used, but rarely applied (Agile, psychological safety, inclusivity, diversity, etc.). It's a very superficial, shallow department - Common phrases: that's not my job; that's their fault; that's your fault; people can't cope with fast fashion; we're agile, but, - it all wears thin pretty quickly - Superficial celebrations for rudimentary events - Definite blame culture when ill thought out targets fall flat (blame each other and/or other departments, the board, etc.)

Viewing 1 - 3 of 216 Reviews

Glassdoor has 236 PrettyLittleThing.com reviews submitted anonymously by PrettyLittleThing.com employees. Read employee reviews and ratings on Glassdoor to decide if PrettyLittleThing.com is right for you.