Shirley Ryan AbilityLab Reviews

Mary clinicians are overloaded, at risk for burn out. Administrative areas are worse -- dysfunctional, under-staffed with high turnover, low morale. RIC attracts talented people, dazzled by its image, but this is a highly-orchestrated, expertly-crafted product of the branding machine that is RIC’s true focus, and new employees are often disappointed to find the work environment doesn’t live up to the hype. Culture is bizarrely secretive and fear-based. CEO is brusk and insensitive, displaying personal warmth only when it serves her agenda. Urgency is attached to petty issues/tasks while larger problems fester. Expect long, stressful days catering to the whims of micromanaging executives who aren’t interested in your opinion. To fill gaps caused by the constant churn, executives make short-sighted, desperate staffing decisions that damage careers. #1 Hospital rating is not based on quality of care or patient satisfaction, but on doctor opinions likely influenced by prior year #1 ratings. Patient satisfaction is only recently a priority because ratings will become public and will determine how much Medicare pays. Focus on image-crafting is based on a desperate need to raise money to build a new, expensive hospital. Wealthy patients are given special attention due to potential for donating money. Staffing is lean and salaries leaner, except for top execs (see for yourself on guidestar.org).

Upper management conducts themselves like a sorority. If you are not in with the crowd you will not advance. Most upper management has only worked at Shirley Ryan/RIC their entire career. Long hours with poor compensation.