employer cover photo

Smoke Customer Intelligence

Is this your company?

Smoke Customer Intelligence Reviews

3.9

80% would recommend to a friend

(20 total reviews)

84% positive business outlook

Smoke Customer Intelligence has an employee rating of 3.9 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

20 reviews
4.0
8 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Smoke CI values and protects its employees. The business is always moving forward to ensure growth and sustainability for the people who work here. The team is great and so is the product!

Cons

Not applicable for this review

5.0
6 Jul 2021
Recommend
CEO approval
Business outlook

Pros

The culture at Smoke CI is amazing! Our Social Committee is always finding new ways to keep the company engaged. When working, we are exposed to other teams too. There is so much collaboration and I've formed so many life long friendships here. You learn and grow so much. Personally and professionally. I think there are very few companies out there that offer you as much learning potential if you're willing to be involved. It's just a great place to work!

Cons

Sometimes things feel a bit unorganized. Like, we don't have a specific process to follow in certain scenarios. But, this is mainly due to the bespoke solutions we offer clients and this often comes with new learnings and out of the box thinking. But, we always make a plan and that's something I personally enjoy!

5.0
6 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Smoke CI has an incredible culture, one of hardwork, connection, engagement, fun and energy. Smoke CI has some of the smartest, enthusiastic and unique employees/team members working for the business. Smoke CI generates solutions. Smoke CI craves Victory and wants to win. Smoke CI is passionate about their clients, and creating certainty for those clients to be bold. Smoke CI is passionate about VoC and CX. Eyerys, our VoC Software Platform, is world-class.

Cons

A fairly flat structure, but there are opportunities to carve career paths.

Viewing 1 - 3 of 20 Reviews

Glassdoor has 20 Smoke Customer Intelligence reviews submitted anonymously by Smoke Customer Intelligence employees. Read employee reviews and ratings on Glassdoor to decide if Smoke Customer Intelligence is right for you.