Thumbtack Reviews | Glassdoor.co.uk

Thumbtack Reviews

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Found 200 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
92%
Recommend to a Friend
95%
Approve of CEO
Thumbtack CEO Marco Zappacosta
Marco Zappacosta
164 Ratings
Pros
  • "They offer amazing benefits, perks, and an awesome work life balance(in 17 reviews)

  • "2 best culinary team in the Silicon Valley that I've seen(in 14 reviews)

Cons
  • "No 401k matching offered at the moment and more people need to know about and use Thumbtack(in 12 reviews)

  • "Growing pains of a fast-growing company in a competitive sector(in 20 reviews)

More Pros and Cons
  1. "Great mid-size tech company with the best in-house food program in tech"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Culinary Service Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for more than 2 years

    Pros

    Thumbtack is a growing company that cares about its employees. The food is incredible! Such an incredible perk

    Cons

    The company does have a decent amount of turnover lost to bigger companies which can create a times of unease.

  2. "Great Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for more than a year

    Pros

    Exciting place to work alongside super smart and interesting people. Also, the food really is as good as everyone says.

    Cons

    Hard to think of any.

    Advice to Management

    Focus on creating a cohesive Thumbtack brand both through marketing and in the product.

  3. "Doing it the right way"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Brand Producer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for more than a year

    Pros

    Everyone here is super empowered to contribute. Everyone over-communicates. And the brain power here and confidence is unrivaled.

    Cons

    Haven't had an opportunity to mingle with engineering and product development yet. I'm on the marketing side, but would be nice to rub elbows with the folks building the product/platform.

    Advice to Management

    Create a bridge between product development and marketing. There may already be one, but the pathway may be pretty narrow.

  4. "Growing and Good Growing Pains"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for more than a year

    Pros

    • Lots of opportunity to learn if you come from a smaller company/start-up • Lots of opportunity for IC/leadership development • High ceiling for career development within 1-4 year time span given the company's initiative to invest in its people • Global opportunity and at the right stage to impact your career growth • Growth mindset culture • Onboarding is strategic and ideal for crafting a high touch point employee...

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    Cons

    • Legacy tech, systems, processes need updates/upgrading for future scale • Some operational systems and streamlining of some specific team analytics/data could be improved

    Advice to Management

    Keep investing and nurturing talent and development of employees.

  5. "Sr. Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time for more than a year

    Pros

    Great environment, people are super friendly, flexible work arrangement.

    Cons

    Benefits are lacking since they are a startup but are fine.

    Advice to Management

    Keep up the great work!

  6. "Fun team with great benefits"

    StarStarStarStarStar
      Former Employee - Manager 
      Recommends
      Approves of CEO

      I worked at Thumbtack full-time

      Pros

      -Opportunity for high achievers to excel -Well-respected CEO

      Cons

      -Some growing pains with management

    • "Amazing culture and company!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Salesforce.com Administrator in Draper, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Thumbtack full-time for more than 4 years

      Pros

      Amazing food, people, and product! Love everything about this company.

      Cons

      Too much food and gained a pound or two

    • "Great Team, Meaningful Vision"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Thumbtack full-time

        Pros

        Helpful and motivated team, great perks, mission-driven,

        Cons

        Growing pains of a fast-growing company in a competitive sector

      • "Thumbtack is such an amazing place to work!"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Thumbtack full-time

        Pros

        I have so many pros when thinking about my experience so far at Thumbtack. Below are a few that stand out when I reflect on my time here: - A collaborative, open-minded culture - Humble, intelligent, and kind coworkers - Meaningful work -- an opportunity to help small businesses grow and solve super complex yet interesting challenges - An incredible culinary team that prepares amazing food and meals for Thumbtack...

        Show More

        Cons

        No 401k matching offered at the moment and more people need to know about and use Thumbtack! Overall, I have so many pros when thinking about my time at this company and so very few cons -- it is an incredible place to work!

      • Helpful (1)

        "Good People, Improving Goals"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Customer Service Representative in Draper, UT
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Thumbtack full-time for more than a year

        Pros

        Working at Thumbtack it's really lovely to be surrounded by passionate people who genuinely like what they do. If you do not have a passion for helping others, or you do not see yourself in a position to accept and openly offer criticism, you will not grow here. If you work hard and actively propel yourself you will love working at Thumbtack.

        Cons

        Some of Thumbtack's values, while for the most part are positive can have a tendency to run faster than what they can keep up with. They are constantly trying to change to improve and it's invaluable in the technology industry but can be frustrating if ideals have been implemented, yet they are already working on the next before they've mastered the recent.

        Advice to Management

        It's okay to slow down a little. #Go shouldn't just mean run, run, run. It should also account for improvement on current ideas and people.

      Found 200 reviews