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A number of our colleagues at Hastings Direct are trained as Mental Health First Aiders, supporting those experiencing mental health challenges. Chloe, Contact Centre Leader, explains more what Mental Health First Aiders do and her experiences of helping fellow colleagues.
As we forge ahead with our vision to be best and biggest digital insurance provider, we have a range of digital and technology opportunities for people looking to be part of our exciting transformation. This week, we hear from Futhi on the opportunities she's grasped since joining us earlier this year as Lead Digital Business Analyst and why she’d encourage others to join her.
On 4th August, we announced interim results for the six months ended 30th June 2021, delivering another period of profitable growth.
Wellbeing is an important part of life at Hastings. Our annual wellbeing festival ‘Wellfest’ gives colleagues the opportunity to attend talks and activities on a wide variety of wellbeing subjects including manging finances, mindful foods and the importance of sleep. Held virtually, Wellfest 2021 also focused on support and advice to address the anxieties and concerns many may have after working at home for over a year due to the COVID-19 pandemic.
Meet Steven – he joined us as a Customer Representative and found talking to customers was the perfect way to successful in the field of customer retention. Over the past five years, Steven has worked as a Coach to support other Customer Representatives and is now a Team Leader in our Academy – the friendly face that new colleagues see when they join the company after their time in training.
We’re excited to be partnering with Women in Data UK again this year, joining a network of 30,000 data professionals to share ideas and perspectives, take part in debates and create opportunities to develop our colleagues working in data or those who aspire to enter the sector.
Meet Dru, who is a Digital Operative and Wellbeing Champion at Hastings Direct – he tells us his thoughts on the importance of wellbeing.
Hear from our colleague Alex on how the adoption of new data tools and analysis techniques are improving the insights available for the business, ultimately improving our customer experience at the point where they need us most.
During Carers Week earlier this month, three of our colleagues took time out to tell us about the loved ones they care for and the support they receive to balance home and work life.
Meet Donna – a Customer Representative who’s been with Hastings for nearly a decade and currently works part time to balance her role with the needs of her young family. In this week’s blog, she discusses the flexibility her job gives her and why she thinks it a great opportunity for anyone looking for a good work-life balance.
