I applied online. The process took 4 weeks. I interviewed at AT&T (Gonzales, LA) in Jan 2009
Interview
I applied online and was contacted by a store manager for an interview. The process in between was very lengthy. It took me nearly a month to hear back for an interview, and once the interview was complete it was nearly another month before I was officially notified by the HR department that I was hired. The process isn't bad, but it certainly requires patience!
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.