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      Senior User Experience Designer Interview

      17 Nov 2011
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon in Nov 2011

      Interview

      Amazon contacted me a few months after I had applied online to set up a phone interview for a position on the kindle cross platform team. After the first interview, they set up a second one a week after. This is when they showed how unorganized and unprofessional they were. For the second phone call, the wrong person called me asking for a totally different person. I was then contacted by somebody telling me the interviewer was too busy to talk. We setup another time. The next time, I was informed again that they were too busy to talk. So it took three times to get my second phone interview. After passing the second phone screening and I was invited to fly up to Seattle. Everything was paid for and they set me up in Hyatt in downtown. It was a very nice room and area. The day before I flew out, they sent me an email stating I had to make a one hour presentation of my work. This was a surprise to me and really short notice. On the day of the interview, I had a presentation and five personal interviews. A couple were from separate departments and the others were from the team I would be working for. I had one bar-raiser interview me who tried to intimidate me with a blank stare when asking behavioral questions. She would go against almost every answer I had even though my answers were made perfect sense. I had another bar-raiser type who made me whiteboard different design strategies for 30 minutes straight. During an interview with the team manager, I was told that I did not fit the 'Senior UX' role but would fit more as a Visual Designer. This is the part that baffled me. I applied for two roles, 'UI Designer' and 'Senior UX Designer'. I'm the beginning I was told it would be for the latter but towards the end of the process they switched it suddenly to the senior position. This confused me as to which position I was interviewing for. Why would Amazon fly someone out for a position when the person isn't even 'qualified' to interview in the first place. This shows how unorganized they are as a company and why I will never interview with them again. A week later, I had to send an email saying I had an offer from another company in order for them to subsequently call me with a short rejection voicemail. No reasons, nothing. Just a "thanks but no thanks". The designers and product managers at Amazon think they are the all that, smarter than you and can't stop talking about themselves and what they've done. Truthfully, a lot of their portfolios aren't even up to par. They will continue to make second rate devices at a cheap price and sell a small fraction compared to iOS devices. They push products out without perfecting them and have no true design philosophy. They will never be on par with Apple design standards if they continue to hire designers not on their creativity but on how well they do on pressure exercises and behavioral questions. Look at Google before their recently changed design philosophy.

      Interview questions [2]

      Question 1

      What is leading?
      1 Answer

      Question 2

      What is the difference between kerning and tracking?
      1 Answer
      2

      Other Senior User Experience Designer interview reviews for Amazon

      Senior User Experience Designer Interview

      15 Apr 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon

      Interview

      I submitted my application through Amazon Jobs for a Senior User Experience role. About a week later, I got an email from a recruiter asking to schedule a phone call. During the call, we talked about the role, my background, and my interest in Amazon. She explained the interview process, which would include an online assessment and four virtual interviews focusing on coding, system design, and behavioral questions based on Amazon’s Leadership Principles.

      Interview questions [1]

      Question 1

      “Tell me about a time when you had to simplify a complex process or system. How did you identify the complexity, what actions did you take, and what was the outcome?”
      Answer question

      Senior User Experience Designer Interview

      12 Aug 2022
      Anonymous interview candidate
      Seattle, WA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at Amazon (Seattle, WA) in Aug 2022

      Interview

      Through employee referral, I initially interviewed for a Senior UX Role and the first two rounds took quite a while (2 months) due to manager vacations. By the time they were ready to schedule long interview, it conflicted with a big trip of my own. Even though I was told they would wait, the role was filled while I was away - which is logical but they didn't need to set up a false expectation, not to mention time wasted trying to schedule and then reschedule the big interview. A month later I had a split panel interview for two roles in a remote interview process with five people. It started with a portfolio review and then I had five 1:1 meetings including a whiteboard challenge. Only 3 people attended my portfolio review and one them left half way through. I prepared about 50-60 examples for the LP related questions in STAR format but the questions I was asked were not quite what I had prepared and I found them difficult to answer. You need to give each interviewer different examples even if it's the same question. The recruiter called 2 days later to inform me that they would not be making an offer at this time. She couldn't get me off the phone fast enough and was quite insensitive. I was told to try again in 2 years so I would have a chance to "sharpen my skills". No feedback was given.

      Interview questions [1]

      Question 1

      Tell me about a time you helped someone on your team who didn't fit in or was falling behind? Tell me about a time the team disagreed with your design but you knew you were right.
      Answer question

      Senior User Experience Designer Interview

      13 May 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Amazon

      Interview

      The process was a little bit on the ridiculous side of things. Initially began with the Hiring Mngr, then proceeded to a panel portfolio review, then numerous break out sessions. I believe I met with 9 people in total which apparently needed full agreement to make an offer. At least one was a "bar raiser". I found that the formulation of their questions were incredibly difficult to understand (even as someone who speaks native English and well accomplished in my career. In addition the questions are situational questions where you need to recall a time when something happened, respond in a STAR format, and understand which of their 14 principles they want you to formulate your response for. It was absolutely crazy despite being in what seemed to be full alignment with the hiring manager.
      1

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