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      Operations Manager Interview

      4 Jan 2012
      Anonymous interview candidate
      Columbia, SC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Amazon (Columbia, SC) in Jul 2011

      Interview

      Contacted by Amazon military recruiter on LinkedIn. Submitted my resume and set up for a phone interview a week later with the recruiter. Very straightforward interview, it lasted about 30-40 minutes with basic questions about my background and leadership experience. Mostly just to get a good feel for your decision making. Very friendly and helpful. When he was satisfied, he told me to expect a call from the HR dept within a few days and they would schedule another phone interview with an Sr. Operations Manager. A few days later, the HR rep sent an email asking when I would be available for my next interview. I scheduled a week later and the Sr. Ops Manager was easy to talk with and felt like his interview style was very similar to the recruiters. Approx. 45 minutes passed and he felt confident to push my application forward for a 1:1 interview at a later date. HR contacted me about a week later and told me there was a hiring conference being hosted by Amazon in Columbia, SC. The Travel Dept. set up airline, hotel and a rental car in my name to arrive the night prior to the 1:1 (in approx 3 weeks). The weekend before leaving , I got a surprise email from HR with a homework assignment to have completed NLT 8:00 am that Monday. Nothing crazy, it was a word document with 5 questions with various Fulfillment Center worker scenarios. One question was a math problem dealing with workers production and completion rates. They gave part of the answer and asked you to figure out the blanks. They said be prepared to brief all your answers during the 1:1 interview process to the Amazon team members. I flew into Columbia the night before (Tues). I got to the hotel about 6:00pm and all the accommodations at the for the car and Marriott had no issues. They sent me a tentative schedule of events when I turned in my answers. I had a 2:00pm show time at the Conference Center located just down the street. When I showed up at the Conference Center, at 1:45pm, I was greeted by the welcome staff at a table in the lobby. They escorted me in to a holding room with about 15 other OPS candidates. A HR rep came in at 2:00pm and gave a quick brief on what to expect. Minutes later, our names were called out and we got into groups and as we were escorted into the main area of the conference center. They had stations set up enclosed by black curtains. The escort walked each one of us to a different station, and she introduced you to a team of two Amazon Reps sitting inside the booth. First station I hit was the HR Rep and a Senior OPS. After approx. 20-30 minutes, they gave me an opportunity to ask them questions,and I felt pretty good about everything that had transpired. On cue, the escort was waiting to take me back to the holding room, until the next booths became avail. I got to talk to the other candidates about their interviews a bit, but most folks were afraid to speak or give anything away... The escort came in and we started the process over, this time I went into an area with an dry erase board. There was a calculator on the table in front of the team. After short introductions, they asked me to pull out my math problem and explain my answers from the HW assignment. Satisfied with that they started to ask about "What if's" So they gave me a threw out a few curve balls which deviated from the homework scenario. Stunned a bit on the onset, but once I saw what they were asking for, I recovered and saw the pattern they were after and answered accordingly. At one point, I felt like one interviewer was not satisfied with how I was getting my answers so she started asking questions which i found confusing... Could have been some nerves on my part, but the other guy seemed to get confused also and tried to explain my process to her... We got the same answers, but I went about it a bit differently. It never got heated or anything, but i did not feel great leaving the tent after that round. In hindsight, think she was trying to see how I deal with pressure... Third and final round went into the tent with a HR rep and an Operations Manager. Pretty straight forward questions more focused on my experiences in the military. Overall felt very confident, but did feel a bit tired at this point as I found myself struggle a bit trying to find some answers. Both were very understanding and patient and professional. Once completed, I was escorted out and told they would be in touch in a few days. Standard answer for everyone. Exactly one week later, I noticed my linkedIn acct had an unusually high amount of profile views... +300 instead of the normal 5 to 10 avg per week. The next day I got a call from the Senior Recruiter in HR. Nice man and was very helpful. He said I was a person of high interest, and proceeded to offer me the position of Area Manager starting at 70K.

      Interview questions [1]

      Question 1

      Math scenario with production and assembly possible outcomes
      1 Answer
      21

      Other Operations Manager interview reviews for Amazon

      Operations Manager Interview

      4 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Amazon

      Interview

      Assessment, written assessment, four interviews. It was a simple but lengthy process. You will interview with four different individuals, not a panel. So be prepared for a few hours spending 30-40 minutes each. Even if you nail one two or three, if one interview doesn’t go as smooth it can cause you to not get an offer.

      Interview questions [1]

      Question 1

      Three part questions, and what did you learn? Even if your example was spot on with the situation task action and result they still want you to provide an explanation of what you would do differently. Be prepared for this question after examples for every interviewer. They want details and exact data and numbers.
      Answer question

      Operations Manager Interview

      1 Jun 2026
      Anonymous interview candidate
      Seattle, WA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Amazon (Seattle, WA)

      Interview

      The interview process was professional, well-organized, and focused heavily on Amazon’s Leadership Principles. I completed multiple rounds of interviews that included behavioral questions requiring detailed examples using the STAR (Situation, Task, Action, Result) format. Interviewers were engaged, asked thoughtful follow-up questions, and seemed genuinely interested in understanding my leadership experience and decision-making process. The most challenging aspect of the process was the depth of behavioral questioning. Candidates should be prepared with specific examples related to leadership, conflict resolution, process improvement, customer focus, and delivering results. Communication throughout the process was timely, and expectations were clearly outlined. While the interview experience was demanding, it provided a fair opportunity to demonstrate skills and experience. Overall, I found the process to be thorough, professional, and reflective of the company’s high standards for leadership roles.

      Interview questions [1]

      Question 1

      Tell me about a time you had to lead a team through a significant change. How did you gain buy-in, overcome resistance, and what was the outcome?
      Answer question

      Operations Manager Interview

      7 Apr 2026
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Atlanta, GA)

      Interview

      Initial interview with recruiter. Three interviews via zoom with hiring manager, director, operations manager and human resources. Test on spreadsheets and competency test. Total time to hire was three weeks.

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