Applied online for seasonal work from home associate. Took approx. 3-4 weeks before I heard anything. Got an email out of the blue asking me to take a test online. It took 45-60 minutes. There is a test regarding knowledge of computers, fairly basic but I was caught off guard and not expecting that. Personality test with 75 questions which contain the kind of questions you sometimes are not sure how to answer. For example, do you like art? or flowers? off the wall stuff like that. The fun part was doing a simulation of actual calls. They give you a quick lesson on how to use a mock system and then you have to answer customer calls and know how to navigate all of the screens. Pay close attention to the instructions. I did really well on that and it was fun. At the end I got a response that I did well and was ready to go to the next step of the hiring process which is the phone interview. Do not be lax about the interview. Just because it is on the phone does not mean it is easy or not important. The interviewer questioned me on computer knowledge - "Name 3 web browsers", "How do you close Outlook if it freezes". Then he asked several questions about handling bad customers. I thought it went well but I have not heard back and it has been 2 weeks. I applied for part time and when he called to interview me he told me that all of the part time positions were taken and he only had full time. I told him I couldn't work full time. He wanted to proceed with the interview in case something "opens up". I'm not sure if I didn't get a call back because of that or because they didn't want me. I think it's rude not to let someone know one way or the other. If I take the time to interview and go through all of this testing the least you can do is drop an email and say one way or the other. I expected more from Amazon. I asked the man for his name/email address so I could follow up with a proper thank you note. He said they don't provide that. I thought that was odd. You feel like just another number.....