1. Application & Screening
• You apply online or through referral.
• Recruiter screens your CV for catalog/domain experience (data management, content operations, SQL/Excel skills, stakeholder handling, etc.).
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2. Online Assessment (if applicable)
For many catalog roles (including senior-level), Amazon may give an online test:
• English grammar & comprehension – checking language and editing skills.
• Analytical/Logical reasoning – short puzzles, pattern recognition, or numerical reasoning.
• Excel/SQL basics – ability to handle catalog data, run queries, or use pivot tables.
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3. Phone Screening / First Round
Usually with a hiring manager or senior associate. Focus:
• Understanding of catalog operations, content quality, defect identification.
• Experience in handling high-volume data with accuracy and speed.
• Amazon’s Leadership Principles (LPs) (like Ownership, Deliver Results, Dive Deep). Expect behavioral questions framed around these.
Example: “Tell me about a time you found a process gap and fixed it.”
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4. In-person / Virtual Interviews
Typically 2–3 rounds, including:
1. Operations/Domain Round
• Catalog workflows, metadata enrichment, taxonomy, handling escalations.
• Use cases: “How would you identify and fix a duplicate product issue in the catalog?”
• Quality vs. productivity balance.
2. Technical Round (Excel/SQL)
• Excel: VLOOKUP, Pivot tables, conditional formatting, data cleaning.
• SQL: Select, Joins, GROUP BY, filtering. Usually basic to intermediate queries.
• Sometimes case-based: given a dataset, find anomalies or summarize.
3. Behavioral Round
• Purely LP-driven. STAR format (Situation, Task, Action, Result).
• Scenarios on teamwork, handling pressure, improving processes.