Financial Customer Associate applicants have rated the interview process at Fidelity Investments with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 5 days. I interviewed at Fidelity Investments (Boston, MA) in May 2016
Interview
I applied through a recruiter, completed a phone interview, and am scheduled for a face to face interview. It has been a fast process. The interview was with a HR recruiter and about 30 minutes long. She was nice and instructive while also straight and to the point. Preparing for behavioral questions was helpful.
Interview questions [1]
Question 1
Why Finance? Tell me about a time you had to probe information from a customer? Tell me about a time you went above and beyond to help a customer?
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
Average interview experience. Ask a lot about prior work experience. It's good to include something that makes you stand out from other candidates since they speak to so many people.
I applied online. I interviewed at Fidelity Investments (Durham, NC)
Interview
I had one initial phone screening and then a 30 minute phone call with more STAR based questions. I have my 1 hour zoom interview with the hiring managers coming up
1
Application
I applied online. I interviewed at Fidelity Investments (Cincinnati, OH) in May 2026
Interview
I had my phone interview, everything went well. I was told they wanted to move forward with the second interview, and now I am getting ready for my final interview, everything is going well.