Customer Relationship Advocate applicants have rated the interview process at Fidelity Investments with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Fidelity Investments (Smithfield, RI) in Dec 2023
Interview
Two interviewers, and they asked behavioral questions about customer service. Also they asked about study habits that you have in order to pass licensing. Make sure to stress that you will trust their process.
Interview questions [1]
Question 1
When was a time that you worked with another person from a different, race, religion or background and what did you learn about it ?
First Screening, then one interview with hr rep then one final interview. First two went well as did the last one, but got ghosted and then called about 4 months later telling me i did not get the job.
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
Overall, this was a great interview process. The hiring managers ensured that the final interview was conversational and that I was comfortable throughout it. I also really appreciated how helpful the recruiter was.
Interview questions [1]
Question 1
They asked about a time I experienced good customer service.
I interviewed at Fidelity Investments (Covington, KY)
Interview
2 separate interviews. 1 phone call and 1 zoom meeting. The zoom meeting was with 2 people. Both were very kind and created a welcoming atmosphere. Each one asked unique questions but the conversation involved everyone