Swinton Insurance Interview Questions | Glassdoor.co.uk

Swinton Insurance Interview Questions

Interviews at Swinton Insurance

42 Interview Reviews

Experience

Experience
48%
7%
45%

Getting an Interview

Getting an Interview
57%
12%
10%
10
7
2
2

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    CSA Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Swinton Insurance.

    Interview

    Supportive group and 1-2-1 interviews, private room and relaxed environment. Group problem solving then personal interview with 4 questions. Took around 30 mins on the personal interview then found out the day after I had got the job!

    Interview Questions

    • Experience of showing empathy in a time of need with a customer   Answer Question

  2.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Swinton Insurance (Manchester, England) in January 2019.

    Interview

    Quite lengthy.
    Initial phone call, then phone interview, then group interview and then 1:1 - a promise to inform you within 48 hours to let you know if you had been successful or not, however this end of the promise was not kept which doesn’t reflect well on the company after you have made the efforts to attend an interview and give your time.

    Interview Questions


  3.  

    Communications Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Swinton Insurance.

    Interview

    The interview process was fairly standard and the people I met were nice. It was supposed to be a competency but it turned into more of a chat. But even though I went for a face to face interview and chased them they never let me know I didn't get the job. I think that's pretty discourteous.

    Interview Questions


  4.  

    Pricing Analyst Interview

    Anonymous Interview Candidate in Salford, North West England, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Swinton Insurance (Salford, North West England, England) in November 2018.

    Interview

    The interview was a joke, to put it lightly. It lasted approximately 20 minutes in which time the interviewers asked no technical questions whatsoever and explained nothing about the role or the company. They asked some vague questions about my background and not much else. The interviewers appeared to be incompetent at my best guess, and their own company knowledge was severely lacking. I have to say the interview was very easy even though I didn't get an offer, although it was very strange too.

    Interview Questions


  5.  

    QA Manager Interview

    Anonymous Employee in Halifax, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Swinton Insurance (Halifax, England).

    Interview

    3 stage, competency, role play and assessment. 2 people present, one to k review, the other to take notes. Standard set up. All very relaxed & they did their best to help relax me.


  6.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Manchester, England
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 2+ months. I interviewed at Swinton Insurance (Manchester, England) in May 2018.

    Interview

    Interviewed in may 2018, offered the job but declined as they seemed to not know when the start date was. Was directed to job through The Growth Company, acting as a recruiter, kept getting in-accurate or contradictory information regarding the job and interview. Potentially job will not be there at all!

    Interview Questions


  7. Helpful (2)  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Maidstone, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Swinton Insurance (Maidstone, England).

    Interview

    Phone interview,booked in for a timeslot.Nine mins before actually interview,got a email cancelling and asking to reschedule with no valid reason.
    Replied back and got a automated response email then finally got a reply giving the reason,I.T problems.

    Make what you will of it,but felt unprofessional and unorganized.
    Denied to go further.

    Interview Questions


  8. Helpful (1)  

    Sales Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at Swinton Insurance.

    Interview

    Description of the role, discussion around previous experience. Quick maths test involving basic sums, percentages etc. Some competency based questions to test knowledge learnt in previous roles, application form to fill in, and a maths test to complete.

    Interview Questions

    • Name a time when you have gone above and beyond normal duties for a customer.   Answer Question

  9. Helpful (1)  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Swinton Insurance (Manchester, England) in September 2017.

    Interview

    Telephone Interview, was hurried and very frenzied. Don't think the interviewer was even listening, had to say "hello" to be sure she was still on the phone. Didn't get the offer, was told my competency based answers didn't have enough information, even though I had used the S.T.A.R model. Was told on the spot that I didn't get enough marks to make it to the next round.

    Interview Questions


  10. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Manchester, England
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Swinton Insurance (Manchester, England) in September 2017.

    Interview

    Unnervingly easy, awkward and rushed, wasn't comfortable so I later declined the face to face interview, the job didn't feel right, with the amount of redundancies the company was handing out and the wage that was being promised I felt as though everything was too good to be true and then I noticed on an email that the wage was 'pro rata' be cautious of this, it usually means the wage stated will not be the wage paid subject to hours contracted even though this may have been the wage advertised

    Interview Questions

    • How did you go above and beyond for a company   1 Answer

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