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      Wayfair

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      Related searches: Wayfair reviews | Wayfair jobs | Wayfair salaries | Wayfair benefits | Wayfair conversations
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      Customer Service and Sales Representative Interview

      10 Aug 2010
      Anonymous interview candidate
      Boston, MA

      Other Customer Service and Sales Representative interview reviews for Wayfair

      Customer Service and Sales Representative Interview

      25 Dec 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview
      No offer
      Positive experience
      Easy interview

      Application

      The process took 1 day. I interviewed at Wayfair (Boston, MA) in Jul 2010

      Interview

      I was contacted by email after applying to the job online to find availability. I replied through email, and the interview was set for early the next week. I have never set up an interview through email before, which was strange. The interview itself was very basic, as it is an entry level position. They ask you a set of questions to judge your personality and how you handle different situations. They want to know that you are a competent and intelligent person that can deal with people. The manager that conducted the interview was very straightforward and willing to give plenty of feedback. After they finish asking you questions they lay out the compensation and benefits leaving no questions or room for salary negotiation (again entry level) and show you the office environment. They leave letting you know that they should get back to you within the week about their decision. (Which again is a nice thing when job searching) I was contacted again through email 2 days later asking to interview for another position within the company.

      Interview questions [1]

      Question 1

      How would you handle a situation in which you have demands from a manager a coworker and a customer all at once?
      1 Answer
      4

      Application

      I applied online. I interviewed at Wayfair in Jul 2019

      Interview

      The only personal contact was a text message invitation offer requesting I take an online assessment. The original meeting was so casually unprofessional, even the county job counselor/coordinator complained to Wayfair’s executive management about their unqualified and unprofessional hiring staff. Even their dress at the original job fair was atrocious.

      Interview questions [1]

      Question 1

      They didn’t ask me a single question, just offered me an online assessment
      1 Answer

      Customer Service and Sales Representative Interview

      15 Feb 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at Wayfair

      Interview

      Very smooth process, interviewer was very nice. Role play was difficult but also eye opening to understand what a day to day call is. Both interviews phone and in person were great. The interview was about 30 minutes long.

      Interview questions [1]

      Question 1

      What is a time you had a difficult situation with a customer? What did you do to make it better?
      Answer question
      1

      Customer Service and Sales Representative Interview

      5 Aug 2019
      Anonymous employee
      Heidelberg, Baden-Wurttemberg
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Wayfair (Heidelberg, Baden-Wurttemberg) in Oct 2018

      Interview

      Der Ablauf war sehr entspannt. Ich hatte ein Vorstellungsgespräch, habe dann direkt den Job bekommen! Der Interviewer war sehr freundlich und hat das Interview sehr entspannt gemacht. Die Fragen waren relativ einfach und das interview ging ungefähr eine halbe Stunde.

      Interview questions [1]

      Question 1

      Basic Sales und Service fragen
      Answer question