I applied online. The process took 2 weeks. I interviewed at eBay in Apr 2021
Interview
(pending offer/rejection currently)
Step 1: Applied online via Indeed
Step 2: Received a request to take an assessment
Step 3: Received a request to do virtual video interview answering questions with no interviewer present (recorded live video answers)
Step 4: Received request to do phone interview
Step 5: Received request to do virtual live interview with a hiring manager
Interview questions [1]
Question 1
STAR based, behavioral questions: Tell me about a time when.....
The process began with a brief initial phone screening to discuss my background and availability. This was followed by a more formal virtual interview with the hiring manager. We discussed specific customer service scenarios, conflict resolution strategies, and how to maintain high satisfaction ratings while working in a fast-paced environment. The conversation was professional and focused heavily on interpersonal skills and problem-solving abilities.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a particularly difficult or frustrated customer. What steps did you take to resolve their issue, and what was the final outcome of that interaction?
Talked to a recruiter, said great things and I fit the role perfectly, would follow up with hiring manager. Week later, then said, not a good fit. Was sad about the lack of transparency.
Very complex tests before the interview it was like they needed a rocket scientist vs a representative and it was very lengthy so it was redundant and unnecessary I believe
Interview questions [1]
Question 1
Questions that did not pertain to the job whatsoever
