Assurant Customer Service Representative CSR reviews

2.5

15% would recommend to a friend

(31 total reviews)

Keith Demmings

17% approve of CEO

21% positive business outlook

Customer Service Representative CSR employees have rated Assurant with 2.5 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an average working experience there. Assurant is rated 31% below average by Customer Service Representative CSR professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

31 reviews
2.0
27 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, lots of “extras” like a foos ball table and cheap prizes for production

Cons

Bonus structure changes every few weeks, stressful work environment, hostile management, unrealistic expectations and fear of termination

avatar
Assurant Response
10mo
Thank you for your review. We're glad that you enjoyed our competitive pay during your time here. We have shared your comments internally as well to help us continue to improve upon our employee experience.
2.0
1 Oct 2024

Keep Looking

Recommend
CEO approval
Business outlook

Pros

It's an easy position. There's nothing overly complicated about it.

Cons

Management. They are very much big on only assisting those who they like.

avatar
Assurant Response
1y
Thank you for your review. We have made sure to share your feedback across our internal teams to help us continue to make improvements to our employee experience.
Viewing 1 - 3 of 31 Reviews

Glassdoor has 3,695 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.