Question 1

Does BGL Group pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, BGL Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at BGL Group. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at BGL Group?

Accepted Answer

51% of BGL Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BGL Group 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at BGL Group?

Accepted Answer

Customer Service Representative (47), Senior Manager (18), Customer Experience Representative (16), Manager (13), Software Engineer (13), Business Analyst (10), Senior Software Engineer (10), Project Manager (7), Analyst (5), Customer Service Advisor (5), Customer Service (4), Delivery Manager (4), Universal Advisor (4), Customer Experience Coach (3), Marketing Executive (3)

Question 4

What are the pros of working at BGL Group according to real employee reviews?

Accepted Answer

"Good benefits and working culture." ((in 42 reviews)); "Culture WAS really great" ((in 17 reviews)); "Colleagues are friendly and willing to help." ((in 16 reviews)); "Good work life balance and health approach" ((in 15 reviews)); "Pay is good for the area." ((in 12 reviews))

Question 5

What are the cons of working at BGL Group according to real employee reviews?

Accepted Answer

"Too many managers who shouldn’t be people managers" ((in 12 reviews)); "Limited career progression" ((in 7 reviews)); "Lack of flexibility of senior management." ((in 6 reviews)); "staff level bonus is linked to the wider BGL GROUP, so even when CTM are doing excellent the Staff level roles are not rewarded with a financial bonus." ((in 6 reviews)); "New CEO isn't great." ((in 5 reviews))

Question 6

What are employees saying about BGL Group redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BGL Group redundancy and their outlook for job security at BGL Group in 2026.

Question 7

What are the top reviewed BGL Group locations?

Accepted Answer

Peterborough, Sunderland, London, Wakefield, Huntingdon and Peterborough, Newcastle upon Tyne, West Bretton, Cambridge, Harpenden, Sunderland, Coventry, Spalding, York, Glasgow, Newcastle, North Sunderland, Nottingham

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