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      Benchmark Mortgage

      Engaged employer

      Reviews by job title

      19 reviews
      5.0
      2 Oct 2023

      Good company

      Post closing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - good benefits - great people

      Cons

      When interest rates drop, layoffs happen

      5.0
      12 Dec 2024

      25 Years of Excellence at Benchmark Mortgage

      Department manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've had the privilege of working at Benchmark Mortgage for more than ten years, and I can confidently say it's one of the best companies I've ever been a part of. As we wrap up celebrating our 25th anniversary, it's clear that the company's incredible foundation has been the key to its success. Benchmark Mortgage is more than just a workplace; it truly is a family. The entire company is dedicated to fostering a positive and supportive environment where employees can thrive. People rave about the company culture and the strong relationships among colleagues. The positive attitude and collaborative spirit make it a joy to come to work each day. I'm proud to be a part of a company that has stood the test of time and continues to thrive. If you're looking for a rewarding career in the mortgage industry, I highly recommend Benchmark Mortgage.

      Cons

      While we face challenges like any other business, Benchmark's resilience and the dedication of its employees have allowed us to overcome obstacles and emerge stronger. The shared mission to be the best in the industry drives us to strive for best-in-class excellence in everything we do.

      4.0
      20 Nov 2024

      Looking Ahead...

      Hrbp manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I'm excited about the future of our company! We have amazing people, and I am blessed with an amazing team!

      Cons

      I have been amazed by the positivity and significant contributions of our teams, even during unprecedented industry challenges.

      5.0
      21 Nov 2024

      A Place Where People Make the Difference

      Vp marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      At its core, Benchmark is about family. Strip away the corporate jargon and lofty promises, and what sets this company apart is its people. They care deeply. They strive to win. And they share an unwavering belief in Benchmark’s mission: to be the best mortgage company in the industry. Like any organization, we face challenges and adapt to market pressures. But there’s something truly unique about being part of this team. Working at Benchmark isn’t just a job—it’s something special.

      Cons

      While no company is without its challenges, Benchmark stands out for its resilience and the strength of its people. Like many businesses in the mortgage industry, we’ve had to adapt to market pressures, which can bring occasional growing pains. However, the genuine care, teamwork, and shared mission to be the best make these challenges feel like stepping stones rather than setbacks. At the end of the day, the sense of family and purpose here outweighs the occasional hiccup.

      3.0
      5 Oct 2024

      Needs to catch up

      Mortgage loan processor
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are kind Just ok

      Cons

      Tech is behind Everything feels very difficult to get done The system is too locked down Benefits package is so expensive and not great

      3.0
      6 Oct 2023

      Drinking the Kool-Aid

      Mortgage underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      They make strong relationships with their branch people, so they have some great loyalty from the field.

      Cons

      Most of the management members and branches, have a "better than you" attitude. They expect you to keep your opinions to yourself. They do not promote women or minorities very often. At anytime senior management might call you and cuss you out on a conference call in front of several other people, or invite you to their office, talk down to you and threaten to fire you. They have a drink the kool-aid mentality, some of the branches even "advertise" this exact saying: "drinking the kool-aid". They pay below market and during years when things were great, and they talked about the company having their best years ever - they either didn't bonus or issued low bonuses.

      avatar
      Benchmark Mortgage Response
      2y
      Thank you for taking the time to share your feedback. We appreciate your honesty about your experience. We strive to create a positive and inclusive work environment for all employees and it sounds like we've fallen short. To address some of your concerns, specifically: Compensation: We do review our pay practices on a regular basis to ensure that we are competitive with the industry. We encourage employees to speak with their manager or HR to understand their compensation plans. Promotions: We are proud to say that in 2023, over 50% of our promotions have been women, and we are partnering with NAMMBA to improve our diversity practices so that we can better serve underserved communities. We believe in providing equal growth opportunities for all of our employees, and are open to ideas that contribute to a more inclusive workplace.. Management behavior: We take concerns over how employees are treated very seriously. If you are comfortable doing so, please reach out to our HR department so we can have more details about what you experienced so that we can address them appropriately. Your feedback can help us ensure a positive and healthy work environment for all. Again, thank you for your feedback. We can't maintain continuous improvement without it.
      5.0
      30 Oct 2023

      Love love love

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, great environment, lots of assistance

      Cons

      Slower response times from corporate

      3.0
      3 Mar 2025

      Ok

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid financial company, effective process

      Cons

      Management has lost focus on their people. They used to treat us like family, now we are no more than disposable employees

      5.0
      10 Dec 2024

      Best place to work!

      Special projects
      Recommend
      CEO approval
      Business outlook

      Pros

      I love working for this company. The people that work here are second to none. My co-workers are also my family. I hope I'm lucky enough to retire here! Pro's listed below: 1) Culture - This company values their core values and strives to live by them, unlike most other companies. This is a place you can call "home". Many employees have been here for a long time. 2) Strong values and work ethic from leadership - You are supported and valued here. This company understands "Work hard and play hard". 3) Opportunity for growth - This company provides opportunities for growth and allows you to grow within your career path. 4) CEO has an open door and encourages people share ideas and will listen to new ideas.

      Cons

      No place is perfect. Benchmark has growing pains but are working through them. While that's a good problem to have, it can cause some frustration.

      Viewing 1 - 3 of 19 Reviews
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