Boots Opticians Reviews

Updated 23 Jun 2020

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3.0
39%
Recommend to a Friend
35%
Approve of CEO
Boots Opticians Managing Director James Arrow  (no image)
James Arrow
7 Ratings
Pros
  • "Staff discount and great access to products(in 18 reviews)

  • "good pay, good maternity leave time(in 8 reviews)

Cons
  • "The favourites can also have their mobiles on the shop floor, instead of in their locker(in 9 reviews)

  • "Not enough optics trained management(in 7 reviews)

More Pros and Cons
  1. "Great Workplace"

    5.0
    Current Employee - Optical Consultant 

    I have been working at Boots Opticians full-time

    Pros

    Great Workplace. good benefits. rewarding job

    Cons

    None, as i enjoyed all aspects of the job. Suppose the only thing was progression within was difficult.

  2. "No career progress"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Boots Opticians full-time for more than a year

    Pros

    Training and foundation dispensing course provided provided out of store by the company. For retailer salaries are not to bad

    Cons

    After doing foundation store there is no training our support from majority of colleagues or manager. If you are good, pretend you're not. The managers will take advantage of the fact you are a quick learner, dedicated and organised and will use you to do their work and will promise you career development and a higher position in the future, when it comes to that, nothing happens and someone else not dedicated or passionate like you will get it instead and you just get a big stab on your back! Really bad life work balance! In one day you ar working for exemple from 9am-6pm and the other day you're doing a 2pm-11pm next day a 11am-7pm. It kills your system there are no set times to have meals! I had put 10kg since started working for boots and just have damadge my health!

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  3. "Good"

    4.0
    Current Employee - Operations Manager in London, England

    I have been working at Boots Opticians full-time

    Pros

    Good/challenging day to day. Decent pay.

    Cons

    Lack of leadership can hurt company direction.

  4. "Great"

    4.0
    Current Employee - Optical Assistant in London, England

    I have been working at Boots Opticians part-time

    Pros

    Kind and helpful staff

    Cons

    Systems need to be updated

  5. "A fancy type of retail. But at the end of the day still another hamster wheel of the retail industry."

    2.0
    Former Employee - Optical Assistant 

    I worked at Boots Opticians full-time

    Pros

    Money was good if you did this job alongside your own studies. Part time hours were good. As per retail, they were happy with the extra help so could pick up random hours. Some of the non-management level people were OK. If this was just a starter role for some temporary experience it may benefit you.

    Cons

    Showed strong work ethic and being flexible between branches for them. To no benefit to me. Bullying rife everywhere. So just realised this was the culture. They penalise you for any sick days from 2 years ago. Paper work on paper work to fill out if you were ever ill. Really intrusive things asked. They have policies with triggers to scare you into submission. Seemed at the time to be alot of men in management who like to have control over women. Had many occasion from male colleagues, mainly managers who made me uncomfortable. Two I recall, who kept asking me to come in my own time into the branch. Another who forced me out of my usual work routine so I didn't have to be around him. Management and non management had nasty streaks. Found sometimes management leering over certain staff members. Comments on what garments they were wearing, height and makeup ( Not relevant to role). Had a colleague allowed to access personal addresses and read them out in public to embarrass other colleagues. Stopped extra money on bank holidays and weekends. Became americanised, obsessed with pushing customers for unwanted sales. Pushed stupid targets on part time colleagues. The awful KPI's were very were riddled with pressure tactics. Expected to give own time at the end of the day free of charge. So much drama between colleagues, bitterness, because someone was dishonest the whole team having to get searched when you are leaving for the bus at the end of the day. Search your lockers every week at one moment. Due to issues in another department.

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  6. "Fine"

    4.0
    Current Employee - Optometrist 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Boots Opticians part-time for more than 3 years

    Pros

    Better than other multiples. Better benefits.

    Cons

    It's fine. Its work. Work.

  7. "The pay and drudgery of retail but with the responsibilities and expectations of far better paying jobs."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Consultant in Hove, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Boots Opticians full-time for more than 5 years

    Pros

    Not an irresponsible employer. If you have interest there is a little possibility to progress. Good attitude to customer satisfaction. No better or worse than competitors.

    Cons

    Managers can expect ct to be paid in the mid 20k area. Always want YOY improvement despite a slowing market so poor support and constant understaffing. Terrible software makes simple tasks take forever.

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  8. "Good paying company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Optical Consultant in Edinburgh, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Boots Opticians full-time for more than a year

    Pros

    Under the umbrella of a big name

    Cons

    Staff members change quite often

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  9. "Decent place to work"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Oxford, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Boots Opticians full-time

    Pros

    Lots to learn and the pay was decent

    Cons

    Last minute rota changes and understaffed

  10. COVID-19
    Helpful (1)

    "Corporate Governance is the worst"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Boots Opticians part-time for less than a year

    Pros

    Nice work colleagues, pay is okay.

    Cons

    If ever there was something to prove that Boots didn't care about its staff is the fact that, despite clinical governance and the government telling to do so, Boots will not cancel non-emergency appointments. They've said ignore what you've been told and get as many people into the shop. But also, if you have to go off sick because you, or someone you care for, has coronavirus then you only get 7 days sick pay. Doesn't matter that you have to isolate for 14 days, only 7 days. Absolutely disgusting.

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