Boots Opticians Reviews

Updated 4 May 2021

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3.2
42%
Recommend to a Friend
46%
Approve of CEO
Boots Opticians Managing Director James Arrow  (no image)
James Arrow
35 Ratings
Pros
  • "work colleagues are lovely; staff discount(in 22 reviews)

  • "good pay, good maternity leave time(in 10 reviews)

  • Cons
  • "Poor management that didn't want to learn(in 9 reviews)

  • "Very sales focused, always short staffed, not much support(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good

      4 May 2021 - Assistant Manager in Cheltenham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good good pay nice team

      Cons

      Everything is all okay no problems

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    2. 5.0
      Current Employee, more than 5 years

      Excellent

      22 Apr 2021 - Senior Optical Consultant in Bristol, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The first time wearers had been a fan of the original music video and it is still in

      Cons

      The first time wearers had been cancelled due to a new update and the new position of a

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    3. 2.0
      Former Employee, more than 1 year

      Consider carefully before applying!

      28 Feb 2021 - Optical Consultant in Norwich, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are opportunities to transfer or progress between Boots Opticians and main store. Offside training is provided and the package of benefits, including staff discounts, is generally very good.

      Cons

      Do your research before applying or accepting a job offer. There is high staff turnover problem (see www.boots.jobs for the number of roles advertised) and the absence of a permanent manager in some stores, so if you are applying to work in a store with either or both of these issues, then you are likely to run into problems very quickly. Be under no illusion about working in optics. There is a lot to learn so it should not be seen as an easy option or a stop gap until something else comes along. Be mindful that the next patient who comes through the door may have a serious eye problem and possibly won’t know, and you may be the first person they encounter. Effectively, they and their eyes are in your hands.

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      3 people found this review helpful
    4. 2.0
      Former Employee, more than 3 years

      They went downhill quickly

      19 Jan 2021 - Optical Assistant in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s nice to speak to lots of different people. Sick pay after probation, and maternity pay after a year are better than what the government give you. The discount card is good but things that aren’t boots are generally cheaper elsewhere.

      Cons

      Managers are usually where they are as they’re massive suck ups, gladly they had a big cull lately, some are genuinely nice but they move on quick. No development given for regular guys unless you beg and nag for it. Customers can be rude and demand things and you’re expected to take it, they moan and get everything for free. If someone gets Covid in your practice you’re expected to carry on as it’s ‘Covid secure’ though they don’t take the PPE rooms where you all change together or the staff rooms and back areas where everyone walks around without a mask talking, into account. They’ve probably all had it and been spreading it around. Uniforms are horrible. Optometrists can do whatever they want especially long serving ones and you’re supposed to pick up the abuse for them running late/putting in late holidays requests which are granted/having to rearrange the clinic due to the customers booking with the call centre who are awful and have no idea what they’re doing. Rotas change constantly so you can’t plan anything, manager gets whatever they want and the rest cover them.

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    5. 3.0
      Current Employee, more than 3 years

      I personally would recommend working for another company

      8 Apr 2021 - Optical Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff discount is good. Most of the people you work with are friendly.

      Cons

      The company is very indecisive with decisions, they will tell you to do one thing and then change their mind a few days later. The pay is very poor for what is expected. Awful computor system. Sales targets are ridiculous for a pandemic and staff are blamed by upper management for people not wanted to book an appointment. Next to no opportunity to progress.

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    6. 2.0
      Former Employee, more than 8 years

      Experience very dependant on your store and area managers

      29 Jan 2021 - Optometrist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff discount at the chemist

      Cons

      If you have a poor store and/or area manager, consider yourself completely unsupported and working there could be hell!

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      3 people found this review helpful
    7. 4.0
      Current Employee

      RECOMMEND

      24 Apr 2021 - Teacher in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great staff working at boots

      Cons

      no cons working at boots

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    8. 4.0
      Former Employee, more than 3 years

      A nice job

      20 Apr 2021 - Optical Assistant in Redditch, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team, discounts within boots

      Cons

      Hard to progress, no commission or bonuses

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    9. 5.0
      Current Employee

      OC

      19 Apr 2021 - Optical Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rewarding job , company discounts good

      Cons

      Bit too busy sometimes and shortage of staff.

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    10. 5.0
      Current Employee, more than 1 year

      Enjoyable and rewarding

      13 Apr 2021 - Practice Manager in Bristol, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working hours, rewarding work, competitive salaries

      Cons

      Having to follow poor marketing campaigns from head office

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    Viewing 1 - 10 of 289 Reviews

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