Boots Opticians Reviews

Updated Jan 18, 2022

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Found 373 of over 379 reviews

3.6
60%
Recommend to a Friend
70%
Approve of CEO
Boots Opticians Managing Director James Arrow  (no image)
James Arrow
69 Ratings
Pros
  • "There is a good bonus scheme, staff discount, pension holiday entitlement , sick pay and lots of other perks(in 31 reviews)

  • "I work with a great team and even when its a busy day we still manage to have fun during the day(in 15 reviews)

  • Cons
  • "Poor management, don't listen to their staff, dismissive of everything that's said to them(in 12 reviews)

  • "Very sales focused, always short staffed, not much support(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Optical consultant

      Jan 15, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly company and look out for employee

      Cons

      Demand a lot of skills for job role not enough pay or training

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    2. 5.0
      Current Employee, less than 1 year

      Amazing role to devolp and learn new skills

      Jan 12, 2022 - Optical Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - it is a customer-facing role and you get to develop your communication skills, selling and adaptability skills - boots have great offers and benefits plus you get good discounts

      Cons

      - feet get tired from standing all day

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    3. 5.0
      Current Employee

      Boots

      Jan 11, 2022 - Optical Assistant in Halifax, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly team Great management Very rewarding

      Cons

      Job has its challenges like every job

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    4. 5.0
      Former Employee, less than 1 year

      Great company

      Jan 7, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff Good discount Nice manager

      Cons

      Cant think of any right now

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    5. 3.0
      Former Employee, more than 5 years

      Flexibility

      Jan 18, 2022 - Senior Optical Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff will swap shifts between themselves Staff will help out with tasks

      Cons

      Managmenr can pick their shifts No flexibility in working days

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    6. 3.0
      Former Employee, more than 5 years

      Frustrating

      Jan 16, 2022 - Optical Assistant in Cirencester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of personal support infrastructure. Well known and trusted brand. Decent customers. Can get your hands on the top lenses. Opportunity to train as a Dispensing Optician, albeit with relocation. Staff genuinely care about doing right by the customer. Bonuses are attainable.

      Cons

      Massive backlogs and last minute cancellations. Crucially dire decision to restructure. Processes are twice as complicated as they need to be. Christmas contribution of £5 towards a meal is pretty insulting. For my 5 years' service I got a wonky and thin metal pin badge. I would have preferred a pen.

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    7. 3.0
      Current Employee

      demoralising

      Jan 11, 2022 - Optometrist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I think Boots Opticians is ethical and are genuinely doing their best in a challenging market.

      Cons

      I find it quite upsetting that I work so hard with so little appreciation or acknowledgement of just how hard we work day to day. Managed remotely, really remotely!! Just constant demands for more, more, more but no time given to deliver more. Absolutely appalling IT, terrible internet speed so you cannot access patients files, photos or OCT scans, update prescriptions or sometimes even use the till or see the diary. Utterly unacceptable, frustrating, exceptionally slow and frankly, embarrassing. I have children telling me in disbelief from the consulting room chair that Windows 6 is no longer supported! Paper records in addition to all the tedious updating on an operating system that should have been binned rather than rolled out. Zero support when you have no staff or none of the IT works.

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    8. 2.0
      Current Employee

      boots

      Jan 10, 2022 - Dispensing Optician in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff beneifts for all

      Cons

      Small shop floor space all

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    9. 4.0
      Former Employee, more than 3 years

      Overall positive experience

      Dec 20, 2021 - Optical Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive team, some progression opportunities

      Cons

      Poor pay for the amount of training involved

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    10. 5.0
      Current Employee, less than 1 year

      Excellent place to work

      Dec 19, 2021 - Optical Consultant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyable, rewarding, opportunity to learn new skills

      Cons

      Can get busy where you would have to work under pressure

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    Viewing 1 - 10 of 373 Reviews

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