Capita Reviews

3.0

42% would recommend to a friend

(1,501 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

31% positive business outlook

Reviews by job title

2K reviews
1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote working but that’s all

Cons

- treat you terribly - managers are so unprofessional - no progression - being questioned why you’re going to the toilet - discrimination when it came to health - getting judged for not understanding a certain task - felt bullied - managers disappear hours at a time

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Working from home Not forced into unpaid overtime Comms from SMT has improved Some very knowledgeable colleagues who care for the customers

Cons

Uncompetitive salary Pay reviews are based on achieving EVERY objective and target ZERO chance of promotion - you can move around at the same level tho Bit of an ‘old boys club’ mentality

Viewing 1 - 3 of 1,501 Reviews

Glassdoor has 8,850 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.