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      E-Cigarette Direct

      Engaged employer

      E-Cigarette Direct Reviews

      4.5

      91% would recommend to a friend

      (38 total reviews)

      Jon Nelsey

      89% approve of CEO

      90% positive business outlook

      Ratings by category

      4.6

      Culture and values

      4.5

      Work/Life balance

      4.4

      Senior management

      4.3

      Compensation and benefits

      4.1

      Diversity and inclusion

      3.9

      Career opportunities

      E-Cigarette Direct has an employee rating of 4.5 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The E-Cigarette Direct employee rating is 27% above average for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      38 reviews
      4.0
      27 Aug 2025

      Good

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good discount and great teams

      Cons

      boring if quiet and training is a mission

      avatar
      E-Cigarette Direct Response
      10mo
      Thank you so much for taking time to share your feedback with us. It’s lovely to hear that you appreciated the staff discount and enjoyed being part of a great team. We also appreciate your comments on training and quieter periods. We’re always looking at ways to make training more engaging and efficient, and your feedback helps us improve that experience. During quieter times, we encourage staff to use the opportunity for development, but we’ll continue working on ways to keep things more varied. Your comments really help us as we continue to improve, so we truly appreciate you taking the time to share them.
      5.0
      30 Sept 2024

      Great people

      Customer advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxed working environment, helpful management

      Cons

      Lone working, more responsibilities than your average customer advisor, essentially do a supervisors role in other stores with out the pay at times

      avatar
      E-Cigarette Direct Response
      1y
      Thank you for sharing your feedback. We're glad to hear you appreciated the relaxed working environment and the support from our management team. We understand your concerns regarding lone working and role responsibilities. Due to the nature of our smaller teams, lone working can sometimes be necessary, but we are committed to ensuring our staff feel supported. Your input helps us identify areas for improvement, and we value your contribution to making our workplace better.
      5.0
      29 Aug 2024

      Absolutely amazing company to work for. if i could of picked up the shop to move to Aberystwyth i would of

      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      every single one of the team from the owners , management, warehouse staff, customer service team and retail staff was amazing, felt like family there. The discount was very generous. If i could of picked up the shop to move to Aberystwyth i would of. miss working for them

      Cons

      no cons what so ever cant fault them

      avatar
      E-Cigarette Direct Response
      1y
      Thank you for your positive feedback! We’re glad to hear you had such a great experience with the team and appreciated the employee discount. It’s always encouraging to know when our efforts to create a supportive work environment are recognised. If you’re ever back in the area, we’d be happy to see you again. Best of luck in your future endeavours!
      Viewing 1 - 3 of 38 Reviews
      Related searches: E-Cigarette Direct jobs | E-Cigarette Direct salaries | E-Cigarette Direct benefits | E-Cigarette Direct interviews
      ReviewsE-Cigarette Direct reviews

      Glassdoor has 38 E-Cigarette Direct reviews submitted anonymously by E-Cigarette Direct employees. Read employee reviews and ratings on Glassdoor to decide if E-Cigarette Direct is right for you.