Thoroughly disappointing - Consultant Capco Employee Review

2.0
30 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Good people: would say the majority of employees are genuinely very nice. The mental health initiatives are excellently run and employees are encouraged regularly to engage with them. Comfortably the best I've seen at any company. SOME interesting projects. Sadly a very small minority. Tends to be a good work/ life balance- not often encouraged or forced to work crazy hours, usually a good dose of perspective that work isn't everything. Good Christmas parties and a fair few social activities if you're interested.

Cons

Terrible senior/ middle management, who largely adopt an entirely revenue-focussed approach. As it is the lifeblood of consulting, clearly 'boots on the ground' is an important metric of success and driver of business. But you need to remember your employees are people too. Stop shoehorning people into roles, and when you need to, be honest about it. People will understand pragmatism; they won't understand the need to continually lie. To describe Capco as a consultancy is, quite frankly, a misnomer. As I said previously, there are one or two good projects, but the vast majority are service-level roles that essentially the banks don't want to do themselves. It's outsourcing with bells on. I honestly can't believe the sheer number of monotonous and banal roles that 18 year old school leavers should be doing, not consultants. The most irritating thing, though, is the never ending chasing of promotions- at a massive detriment to personal development. It's staggering the number of senior and principal consultants who have achieved their rank with ostensibly zero financial services knowledge or useful skills, they've simply played the game well. When being hounded about roles the carrot of promotion is the only thing dangled, never what you could learn or how it could fit into your career path. And it's very, very clear when you look at the middle management.

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Capco Response
5y
Given the current business environment amidst a global pandemic, leaders at Capco have focused on ensuring the financial stability of the business, as well as protecting the health, welfare and jobs of our people. In addition, like all consultancies, our firm has a range of projects at all levels, and even in some of the more routine projects, there are still opportunities for people to learn, develop specialist capabilities and secure advancement. In addition, we offer hundreds of online learning and development opportunities via our online training portal, and through regular virtual business town halls and skills-based training sessions. We curate the online content into tailored Capco learning playlists, and we have already converted more than half of our 64 UK classroom courses into virtual training sessions in the last 3 months, so we’ve retained our strong focus on L&D throughout the pandemic. If there are specific skills or capabilities that you want to develop, please reach out to your coach to discuss. At Capco we are proud of the emphasis we place the promotion and career progression of our employees. One of the key differences we look to foster in our firm is accelerated career progression in contrast to the time-served approach in competitors. We subject all promotions to rigorous review from a diverse range of stakeholders to ensure the progression is fair and justified. We are confident that those promoted are worthy of their advancement and the performance of our business and its growth reflects this.

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Pros

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Cons

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4.0
15 May 2026
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Pros

Varied client work — Different clients and project types, which keeps things interesting. Real project mobility — You can move between projects when you advocate for yourself (within reason). Approachable leadership — Senior leaders are open to conversations if you reach out. Good development resources — Plenty of training and growth opportunities if you take advantage of them. Strong teams — Colleagues are smart, capable, and great to work with. Entrepreneurial environment — New ideas are encouraged, and there’s room to take initiative.

Cons

Long hours vary by project — Like most any professional job, some engagements require extended hours for prolonged periods, but work–life balance really depends on the client and team. Additional internal responsibilities — Depending on level, there can be a significant amount of firm‑support work outside of client delivery. Domain alignment not guaranteed — You may not always be staffed on projects that match your domain expertise. Coaching alignment constraints — Coaching relationships are tied to domain, which limits flexibility in choosing formal mentors. Long engagements (sometimes) — Some projects run for long durations or through multiple extensions. It can provides stability but may reduce variety in client and project experience depending on what you’re looking for.

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