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Capco Reviews

Updated 20 April 2018
790 reviews

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3.9
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Capco CEO Lance Levy
Lance Levy
236 Ratings

790 Employee Reviews

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Pros
  • Good policies for working women and flexibility to manage work life balance (in 39 reviews)

  • Great people with an approachable leadership team (in 35 reviews)

Cons
  • Getting the work/life balance right can be a challenge initially (in 32 reviews)

  • The promotions often go to those who rub shoulders with senior management (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Review of CAPCO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in London, England
    Current Employee - Partner in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capco full-time (Less than a year)

    Pros

    Working at CAPCO has been a great experience. Having worked elsewhere in the consulting arena, I can say with confidence that CAPCO really does have a unique and great culture. The people are open and collaborative. The mindset of the company is not weighed done by the heirarchy of larger organisations. The motivations of the business and people are very much about doing the right thing for clients, and as a result the client logos and type of work really stand out.

    Cons

    There are no real cons to working at CAPCO. It is certainly different to the larger consulting players and thus people need to be able to embrace and enjoy that difference.

    Advice to Management

    Keep pressing on and hold true to the uniqueness of the company

    Capco Response

    11 Dec 2017 – HR

    Thank you for your great review, and we're delighted to have you on-board.

    It's great to hear that having worked in larger consulting firms, you appreciate what Capco has to offer to employees... More


  2. "Supportive inclusive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capco full-time (Less than a year)

    Pros

    Great energy, collaborative, excellent culture

    Cons

    Contribution to "community" expected over an above full day at the client

    Capco Response

    19 Apr 2018 – HR

    Thank you for your review.

    We're delighted to hear that you enjoy working at Capco and our unique culture. Many employees choose to get involved in Community activities at Capco to build their... More

  3. "You get back what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Principal in London, England
    Current Employee - Managing Principal in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capco full-time

    Pros

    Capco UK has grown massively over the last 5 years. During this time the CEO has changed, but there is a core group of Partners who have been part of maintaining consistency and culture in the organisation. This has a positive impact as ‘from the top’ there are role models who have flexed and adapted to what the organisation needs.
    If you are prepared to work hard then you will get the recognition for it. This may involve periods of working long hours or doing a lot of ‘extra curricular’ work such as interviewing, coaching, business development and practice development - but this is valued and is how the UK business has managed to grow so massively.
    Despite what some other reviews say, there is a focus on giving consultants the choice on which project they get assigned to - however Capco is also a business, so there may be times where it feels like you are assigned without any consultation - here I would say it’s up to the consultant to understand where they are being proposed and speak up early on what they are looking for rather than sit on the bench with diva demands.

    Cons

    For some people there is a lack of transparency on how their work (on client side or extra curricular) fully contributes to promotion / compensation - I think that part of this is also due to quality of some coaches who aren’t giving enough support to their proteges and preparing them realistically for life as a Capco consultant, and part of it is down to comms around the performance management framework differing with perception of end of year outcomes.
    There is still a feeling that some accounts are better/worse than others. It would be useful if delivery leads with senior coaches could come together to dispel some of these myths and support focussing on the role and potential for career growth, not just the account assignment.
    At some of the junior levels there is a feeling of entitlement with the new entry level consultants. Keep them grounded by managing them firmly from the outset and not allowing them to feel too ‘special’ when they join. There’s no harm in learning the hard way sometimes.

    Advice to Management

    - focus on reducing attrition. There are some great people in the organisation who would be a loss if they left - at all levels. The people in the organisation are your only asset
    - continue to keep a flat hierarchy. Partners are not gods
    - revenue generation is important as Capco is a business, but we could do more to save the environment. Invest in this too


  4. "Excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    -People - everyone is motivated and wants to deliver
    -Positive culture
    -Flat structure - all views are listened to
    -Open to new ideas and enables you to follow them through
    -Promotions based on results as opposed to ‘perception’!

    Cons

    -Can’t think of any - it’s all relative to where you have come from!

    Advice to Management

    -Continue to promote from within
    -Maintain start up feel / positive culture even with company growth

    Capco Response

    20 Mar 2018 – HR

    Thank you for your review and we are delighted to hear that you have enjoyed your first year at the firm!

    Your comments really sum up many of the great things about Capco including the culture... More


  5. "Great company & culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Current Employee - Consultant in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capco full-time (More than 3 years)

    Pros

    Fast growing, great culture, interesting opportunities, meritocracy

    Cons

    You work for the client, sometimes losing sight of Capco and its culture.

    Advice to Management

    Organise more events to keep people engaged with Capco. Make sure senior management on projects give people the flexibility to do trainings, work on Capco related projects (that may require some time at the office), etc. as opposed to being stuck at client site 8 hours a day 5 days a week.

    Capco Response

    6 Mar 2018 – HR

    Thank you for your review, and we are delighted to hear that you have enjoyed your 3+ years at Capco. We fully agree that we have a great culture with lots of great opportunities for our employees... More


  6. "Full of opportunity for the most highly motivated and capable individuals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Principal in London, England
    Current Employee - Managing Principal in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capco full-time (More than 5 years)

    Pros

    I joined 7 years ago from Accenture. The main drivers were the quality of people - amazingly talented and committed colleagues, and the opportunity to build capabilities in a fast growing firm that had a real buzz about it. That fast paced growth and that buzz is still there 7 years later. I’ve been part of a growth story from <100 to nearly 1000 in London, and I’m driving part of that growth through leading recruitment for the technology business. Empowerment is apparent - if you see something you want to fix or to build, just raise your hand and the management support is there, as long as you have a business case. Opportunity is there for the taking, and the limiting factors are only your willingness to grab the chance, and the limits of your own personal bandwidth. Access to senior leadership is available without making appointments - our leaders sit out on the floor at clients and back at base along with everyone else, not tucked away in glass boxes or ivory towers. It’s no good having leaders without access to their knowledge and their support. Fair and rigorous performance management process, which takes a huge amount of management effort, but is massively important to everyone involved to reward and develop our employees to the best of their ability and to serve our clients - showing Capco on a good day, every day. It’s the best career move I’ve made.

    Cons

    Like all consulting companies, the experience can depend largely on your client, and your management team, but remember you can influence that. No consulting job is a walk in the park - you might have to do long hours from time to time, or to travel away from home, but you will build great skills and really important networks of support for the future. Just make sure you go in with your eyes open. Consulting can be more of a lifestyle choice than just a job, but the rewards and satisfaction are certainly there if you put your heart and soul into it.

    Advice to Management

    Promote from within, in preference to hiring in senior management roles. Our internal promotes embody our culture and our meritocracy, and can therefore better team and motivate our other staff.

    Capco Response

    13 Feb 2018 – HR

    Thank you for your review.

    It's really great to hear that after your 7+ years with the firm, you are still excited about Capco and the quality of experience and career we strive to give our... More


  7. "Dynamic and exciting firm!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capco full-time (Less than a year)

    Pros

    Collaborative, inclusive culture - entrepreneurship encouraged but success celebrated together.

    Attitude here is not "why?", but "why not?"

    Brand recognition growing rapidly.

    Communication from leadership increasing in volume and quality

    Cons

    Old Street tube station needs to be bigger!

    Capco Response

    13 Feb 2018 – HR

    Thank you for your review! We are delighted to hear that you enjoy working at Capco!

    Your review perfectly sums up many of the great things about our firm including our collaborative and... More

  8. "A Great Place To Build A Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Director in London, England
    Current Employee - Human Resources Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    Culture, People, Quality of Work, Challenge

    Cons

    Lots to Do. Competing priorities

    Advice to Management

    More strategic comms

    Capco Response

    13 Feb 2018 – HR

    Thanks for your great review, and we are delighted to hear that you have enjoyed your first year at the firm!

    We fully agree that Capco offers a great culture and excellent career opportunities... More


  9. "A company that’s going places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capco full-time (Less than a year)

    Pros

    Projects and clients that are as interesting and stimulating as the Big 4 and other consulting behemoths, but with a culture/working environment that is more dynamic and encourages you to be yourself, rather than feeling like you need to fit the mould

    Cons

    Communication from leadership could be better and internal processes could be slicker. However, much of this can be put down to the organisation playing catch up with its rate of growth and the transition away from FIS

    Advice to Management

    Be more open and people will willingly get on board with the changes

    Capco Response

    31 Jan 2018 – HR

    Thanks for your review!

    We fully agree with your summary that Capco offers the opportunity to work with top tier clients on interesting projects, and at the same time work for a firm that... More


  10. Helpful (3)

    "AVOID! Nothing special here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Capco full-time

    Pros

    Once you get passed the hot air (forming the blah blah blah) you will see this is a very average company trying hard to be more than that.
    Dont join - there is NOTHING here you cant get better elsewhere

    Cons

    Politics - cliques and inner circles - mainly ex Accenture well looked after.
    No distinct differentiators
    Immature & quite junior people in senior roles (even at associate partner & partner level)determining minor things like your careers and performance ratings
    Inconsistent abilities & experience at all levels (its not even funny)
    Body shopping - one step away from a recruitment company matching CVs to roles.
    No real strategy clear direction
    Left behind by other firms in important areas innovation/ digital & strategy (they are no where)
    Weak culture- none really to be identified
    Poor basic management of people
    High staff turnover
    Only average benefits
    Remuneration- competitive but bonus depends on ratings which are BS.

    Ps. If you are thinking of leaving don't put your CV online! HR monitor that and you'll get screwed on bonus or simply terminated.

    Advice to Management

    Lucky the market is booming.

    Capco Response

    7 Feb 2018 – HR

    We are very disappointed to read your comments. It is very unusual for a current employee to feel this way. Aside from the response below we would encourage you to reach out to our Global HR... More


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