It used to be good - Run Now - Senior Manager Capital One Employee Review

2.0
24 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Capital One does some great things with tech. Their cyber and cloud stuff is top notch, and I believe this is a great place to work as a coder if you can deal with the downsides. I believe the pay is a little above average and the benefits are great.

Cons

* Extremely toxic environment that's encouraged by the forced distribution that happens twice a year. * There is no integrity anywhere outside of your immediate team. People will stab you in the back and even not bat an eye. * Lots of great ideas by the senior leadership teams, but no vision on how to implement them. Clueless on execution. * Be expected to do a lot of work that's not productive because of broken or overly complicated business processes that add little value but keep cronies gainfully employed. * Change for the sake of change (or make things look good for mid/end of year) this creates toil, which ironically is one of the things that gets you a good review. Many times the new software tool is worse than the old and gets rolled out without end user testing. * Management top heavy/engineering bottom heavy. And the management doesn't care how overworked their engineers are. * Lack of coordination. Engineers and people leaders are expected to do their own project management and coordination. Stuff falls through the cracks continuously. * Expect to be in meetings all day and get 150-200 slacks per day, plus be available for after hours changes and page outs. Zero focus time unless you do it after hours. *RTO is stupid for seasoned professionals. You show up to get on zoom meetings with people in remote offices. Fight for lunch, drink crappy coffee, and fight traffic back and forth. It's dumb. *To throw salt in the wound, the SLT masterminds came up with 'neighborhoods' were they would cram everyone together so they wouldn't have any meeting rooms and still get in meetings with remote people all day adding to the RTO misery. *Long hours and burnout risk. Be prepared to hand hold incompetent teams. *Poor communication. Constant change, but very infrequent or relevant comms. *Toxic positivity. They try so damn hard to tell everyone how great it is and no one believes it. This goes back to SLT lacking integrity. I'm probably missing another 8 - 10 more. Go to LinkedIn and look for an Infograph on toxic workplaces or should I leave my job. You will find tons of examples of all of these at Capital One.

Explore other reviews about Capital One

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Capital One is a tech-first company. Most of the latest tech skills, tools, and practices are implemented. Most teams have interesting work where you learn and get to apply your skills.

Cons

Often, the new development work is assigned to the full-time employees. Access to many of the tools is also restricted to the FT employees

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

1
See reviews by: Helpful|Rating|Date|All