Poor management - Customer Team Member Co-op Employee Review

2.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Usually get the hours you ask for Discount around pay day is good

Cons

Management don’t care about lower level employees as long as targets are being met. Multiple people have been physically sick on shift and the manager didn’t care, just said to continue working. If you’re going through a period of sickness they will make things as difficult as possible and then fire you.

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Co-op Response
5mo
We're sorry to hear of your experience and we'd like to know more about this. Please reach out to your operations manager or speak to our HR teams so we can investigate this matter.

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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