Miss Sold - Business Development Manager TOPdesk Employee Review

2.0
21 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly people Free lunch after company meetings Hybrid working Established brand Nice offices Lots of company drinks and dinners Chance to visit head office in The Neverlands Good company perks, pension, health care etc

Cons

Toxic working environment Product is lacking compared to competition by far. New Business Sales is not doing well and the company has no idea how to change this. Support for new starters is at a minimum. Favouritism is a definitely a thing in the UK office and makes things more difficult. Onbording is poor but in all fairness they are trying to change this. Lack of Technical Support for sales people (no presales teams) Insecure Management and if employees speak out they all get super defensive Leadership in the UK is poor, no real direction and focus and head office is NOT really bothered with the UK market as it's the most competitive. Pointless company meetings, definitely not sales driven. High staff turnover only the company favourites seem to stay. Base salary is low and commission structure is not the greatest and is capped. Targets are unrealistic and TOPdesk won't help you get a good start and does little to help you win deals.

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TOPdesk Response
11mo
Thank you for taking the time to leave us your honest feedback, even if we do wish you’d had a better experience here. We recognise some of the points of improvement that you have identified; many of these are things we’ve worked a lot on in the last six months and we remain committed to continually seeking out further improvement opportunities. We’re really excited about the trajectory the UK and wider group are on — onwards and upwards!

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5.0
12 Oct 2023
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CEO approval
Business outlook

Pros

Benefits (PTO, bonuses, healthcare, 401k match, training budget), coworkers, hybrid/remote, low stress, work/life balance, trust, freedom, and responsibility.

Cons

Base salary. No other cons

3.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Amazing coworkers, PTO, flexible with time

Cons

Lack of growth, pay is not competitive, management messy and confusing

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