Working at TOPdesk |

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TOPdesk Overview

Delft (Netherlands)
501 to 1000 employees
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
TOPdesk is an international software and consultancy company. Our organisation operates based on trust, freedom and responsibility. Experience has taught us that these three elements are the key to innovative projects and healthy growth. We always put people first: we listen to ... Read more

Mission: TOPdesk helps organisations to improve their services with user-friendly standardised software. Our starting point is the needs of the organisation, the people who will be using the software and the customers they will support. Collaboration is essential to these projects, both ... Read more

TOPdesk Reviews

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TOPdesk CEO & Founder Wolter Smit
Wolter Smit
64 Ratings
  • "TOPdesk employee review"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Generator in Manchester, England
    Current Employee - Lead Generator in Manchester, England
    Positive Outlook
    No opinion of CEO

    I have been working at TOPdesk part-time


    They are a very relaxed, young mided company, which makes working in the office really enjoyable. They are very understanding of other commitments i.e. I am a student and they are very flexible with my working hours.
    They do not micromanage, but still make effort to keep relationships strong and at an appropriate level within my team. They allow me to draw upon my own initiative and do not restrict me in terms of my ability, e.g. the job I am expected to do is pre-sales calling, but after noticing some inefficient practices within the job, I was able to start my own little project to rectify these. I have also been given the chance to work on marketing projects which will be great for my further employability.


    Our team is split over 2 offices, even though management make effort to integrate the teams, I feel that there is still a divide in terms of working practices and possilby recognition of work.

See All 87 Reviews

TOPdesk Photos

TOPdesk photo of: Development
TOPdesk photo of: A BIG hello
TOPdesk photo of: Lunch Room
TOPdesk photo of: ICT
TOPdesk photo of: Office Fish
TOPdesk photo of: Development
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TOPdesk Interviews



Getting an Interview

Getting an Interview





    Lead Generation Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took 2 weeks. I interviewed at TOPdesk in May 2017.


    At a job fair they took in my CV, offered me an interview the next week. The interview itself was two people, one head recruiter from Manchester that was on a Skype call kind of thing and a team leader from London. Second interview was offered the same day. Interview had a lot of focus on educational choices ie, why my degree or why those subjects in gcse etc.

    Interview Questions

    • What about you makes you good for the lead generation role?   Answer Question
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Company Updates

  • TEDx Talk by our CEO, Wolter Smit, and TOPdesk's Secret to Building a Healthy & Happy Workplace

    The Secret to Building a Healthy & Happy Workplace | Wolter Smit | TEDxBrighton

    Wolter passionately discusses the importance of how you hire great staff. But then also asks; what do you do once you have found them? How do you really bring to life company principles like freedom, trust and responsibility? How do you make sure your company is empowering your employees and providing a work environment where they feel cared about?

  • Find out who TOPdesk are!

    TOPdesk - find out who we are

    Pleased to meet you! We're TOPdesk. We help organizations like yours improve their service management. Haven't heard of us yet? In this video we introduce ourselves, so you know who you'll be working with. Want to know more about us? Visit

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TOPdesk Awards & Accolades

  • Best Employer - Personal Development, Satisaction, 2013

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