Hiscox Reviews | Glassdoor.co.uk

Hiscox Reviews

Updated 7 January 2019
255 reviews

Filter

Filter


4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hiscox CEO Bronislaw Edmund Masojada
Bronislaw Edmund Masojada
90 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "very flat structure, very high goals" (in 5 reviews)

  • "Growing pains due to a rapidly growing company" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "I'm genuinely proud to work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainee Insurance Expert in York, England
    Current Employee - Trainee Insurance Expert in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    -Great culture with an enjoyable environment.
    -Fantastic staff and training plan.
    -Fantastic building, modern with great amenities.
    -Staff and customer focused ethos.

    I'm only 5 weeks into my employment here and have been refraining from reviewing Hiscox due to my limited experience so far. I do feel a bit better placed now to offer some honest feedback. This is arguably the best place to work in the UK, it ticks every box including boxes you didn't even know needed ticking. The recruitment process is brilliant and not daunting, there are fantastic opportunities to progress as long as you put some effort in and don't expect the world to present opportunities to you. The staff are brilliant, the work itself although challenging (particularly within business insurance) is so much more interesting than what i ever thought before. I simply cannot praise the place enough and if you are reading this unhappy in your job then apply. Even if you are not successful the process will give you a taste of what working for a decent company feels like and hopefully set you on the right path to being happy at work. If you are successful then I will see you at the pool table for a different kind of lesson.

    Cons

    If there are any I haven't found them yet.

    Advice to Management

    At this point I can only say congratulations and keep up the good work.


  2. Helpful (1)

    "Been here for 4 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst
    Current Employee - IT Analyst
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hiscox full-time (Less than a year)

    Pros

    Good salary. Good work and life balance.

    Cons

    Diversity is the worst. Being the only ethnic minority person in my whole team of more than 30 people. I'm more paranoid now in case I do something wrong and get fired for it. I believe I was hired to try and mix things a bit. Too little to late.

    I really like it here, but not sure I would stay long.

    Advice to Management

    As a FTSE 100 company. You need to look at diversity, not male and female diversity, but more ethnic variety as a priority.

    Hiscox Response

    9 Jan 2019 – Head of Recruitment

    I’m sorry to hear about this. Diversity in all forms matters to us. Please contact me if you’d like to discuss this in more detail at recruitment@hiscox.com

  3. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in London, England
    Current Employee - Underwriter in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (More than 5 years)

    Pros

    I joined here over five years ago and it was my first real workplace. I've always been impressed by the energy and enthusiasm to progress, wanting to improve things at every turn.
    - Good people who are knowledgeable
    - Growing business
    - Ambitious
    - Strong management
    - Flexible working
    - Great culture and values I believe in (they do the right thing)

    Cons

    - One of the most dynamic insurers but I imagine they are still behind other sectors e.g. tech / media.
    - Perception that they don't pay as well as other financial services companies

    Advice to Management

    Try to keep the culture as we grow - sometimes the small things are what matters most to people.


  4. Helpful (2)

    "Great benefits, accessible leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in York, England
    Current Employee - Anonymous Employee in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time

    Pros

    Excellent benefits package. Leadership are accessible to all, open and honest

    Cons

    Increasing size risks losing some of the special magic


  5. Helpful (2)

    "A positive friendly atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Underwriter in York, England
    Current Employee - Claims Underwriter in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    So much more relaxed than private practice

    Cons

    A new starter training plan would have been nice

    Advice to Management

    Update aging systems


  6. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Hiscox full-time (Less than a year)

    Pros

    Good pay.
    Nice and friendly colleagues
    Opportunities for progression within other areas of the company so doesn't matter where you start.

    Cons

    Lots of resistance to change due to internal changes.
    On-boarding process for new joiners could be better, no clear/ defined training programme.


  7. Helpful (2)

    "Fantastic company not afraid to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Specialist
    Current Employee - Infrastructure Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    IT embraces leading technologies, not terrified to try something new
    Trusted to do your job without unnecessary oversight
    Motivated and highly skilled colleagues across all departments
    Work life balance is unlike any other company I've encountered
    Competitive salary with excellent package

    Cons

    Speed of delivery can make high quality results difficult

    Advice to Management

    People make Hiscox, and you're getting this part right! Keep investing in recruiting and keeping the best people.

  8. Helpful (4)

    "Everyone out for themselves, no trust in some teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Project Manager in London, England
    Current Employee - Finance Project Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hiscox full-time (More than a year)

    Pros

    A good benefits package which is competitive with most companies.
    I have worked with some very clever people over my time.

    Cons

    I have worked at Hiscox for over two years and have been shocked at what goes on in some teams. Favoured managers are allowed to get away with bullying their staff and there is no thought to employee experience unless you are one of the favourites. The HR department is one of the worst I have known, having found out that they have gossiped to others about people’s situations. I don’t feel I have support or can go to someone within the company as there is no trust.
    Probably the leanest company I have ever worked for, with most people doing the equivalent of three peoples jobs.

    Advice to Management

    Open your eyes and start looking at what is really going on in certain teams

    Hiscox Response

    21 Dec 2018 – Head of Recruitment

    We are concerned to read your comments and would like the opportunity to discuss them in more detail and in confidence. If you are happy to do so please email recruitment@hiscox with your contact... More


  9. Helpful (2)

    "Talented, Passionate, Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    Changing jobs can be daunting but here the staff are all supportive and find the time to share knowledge. Lots going on at the moment with projects and change which staff are fully invested in. The knowledge base and willingness to wait for the right person and invest in people is impressive. Package / benefits are good, the daily on site subsidised Therapies/osteopath are a god send to all who spend a lot of time at their desk or have sports injuries, Its a company that cares for your wellbeing. Good work ethic and culture, rapidly growing but handling it very well.

    Cons

    IT support can be hard to navigate along with initial start up of system requirements etc. Better support for new joiners is a must

    Advice to Management

    Doing great!


  10. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (More than 3 years)

    Pros

    - Flexible working
    - Good employee benefits
    - Brilliant people to learn from, with a lot of time for more junior employees

    Cons

    - Lack of recognition
    - Could do more in the respect of development plans / opportunities for more junior employees