Hiscox Reviews | Glassdoor.co.uk

Hiscox Reviews

Updated 17 July 2018
203 reviews

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4.3
StarStarStarStarStar
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Approve of CEO
Hiscox CEO Bronislaw Edmund Masojada
Bronislaw Edmund Masojada
76 Ratings

203 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainee Graduat Uderwriter in York, England
    Current Employee - Trainee Graduat Uderwriter in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    Majority of employees are very kind and have time for anyone
    Benefit perks - paid gym membership, wine hamper at Christmas and great health benefits
    Feels like a small company even though its growing
    Good working from home and flexible location support

    Cons

    Could be more support for new joiners

    Advice to Management

    Even more flexi hours support


  2. "2 weeks in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Assurance Manager in London, England
    Current Employee - Programmer Assurance Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    Very friendly and capable culture.

    Cons

    2 weeks in only but so far what's not to like.

  3. "IE York"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Expert in York, England
    Current Employee - Insurance Expert in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    This is far and away the best place I have ever worked. It makes other York employers seem like they're from another planet. The HR team are outstanding and the recruitment process was quick, efficient and warm. I cannot even begin to touch on how brilliant the training team are. Put simply, every company will say they put the customer first. This is the first time I have believed it. This is the first time I have seen a level of investment that empowers individuals to do the very best for each called, safe in the knowledge that managers trust their discretion and want the best outcomes for those we insure.

    Cons

    The only fear is of the large growth in team size over the next year or so impacting on the wonderful culture. Knowing the individuals that managed my recruitment, I feel confident that the environment we treasure is in safe hands.

    Advice to Management

    Nothing. You don't need advice from me.


  4. "Hiscox review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hiscox full-time

    Pros

    people are nice, learning a lot

    Cons

    would prefer to be permanent


  5. "Fantastic Organisation To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Administrator in York, England
    Current Employee - Human Resources Administrator in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    Real sense of opportunity to achieve within the organisation.
    Line Managers are very driven and supportive who share the same goals as their team.
    Managers in other teams are often very willing to offer their support.
    Leadership team are very transparent when talking about the organisations activities and objectives moving forward.
    Plenty of opportunities to get involved in groups outside of work (running club, beekeeping netball etc.)
    Regular social events for all staff at all levels.
    Fantastic building to work in a thriving city.
    Free gym membership.
    Free coffee, fruit and toast.
    Real sense of drive with different communities to push forward equality within the organisation.
    Extremely sociable and welcoming team.

    Cons

    I am yet to experience any cons of working here so far!


  6. "I´m proud of working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time

    Pros

    Very good environment, people, values and attitude are awesome here.
    Projects are spectacular and the working philosophy improve the proactivity and creativity.
    I feel Hiscox like my second house.

    Cons

    In Iberia there are to much dependence from operation departments.


  7. "Great Employer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Underwriter in Colchester, England
    Current Employee - Claims Underwriter in Colchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (Less than a year)

    Pros

    Lots of benefits outside of just a normal salary. The company really seem to care about their employees and everyone is made to feel welcome. The mentality of the company also allows staff to do the right thing rather than just the standard.

    Cons

    I haven't come across any issues so far.

  8. Helpful (1)

    "Low Team Morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Underwriter in London, England
    Current Employee - Development Underwriter in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Hiscox full-time (More than 5 years)

    Pros

    Great Group of people. Everyone is really approachable and willing to “muck in”.

    Cons

    Morale is extremely low!! Too much change in too short a time frame. Resourcing WAY too low. Not able to provide “superb service” or even “halfway decent service”! Lots of talk of leaving.... Personal development and structured training has been non-existent for 12 Months +. Pay is average, however Huscox prides itself on quality of staff— which doesn’t add up and many leave for better pay.

    Advice to Management

    Sort something out quick! Good will is running out.


  9. "Application Support Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support Lead in Colchester, England
    Current Employee - Applications Support Lead in Colchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hiscox full-time (More than 5 years)

    Pros

    This is a great place to work for!

    Cons

    I don't have any comments about this.


  10. Helpful (2)

    "Fast paced, profitable, high quality staff. Changing culture- underlying issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fast paced, profitable, high quality staff. Hiscox cares about its clients. Great branding. Nice offices. Approachable management. Offers the opportunity to move easily between different business areas. You get wine boxes at Christmas.

    Cons

    In some departments morale is shockingly low and has been so for a long time. It feels like Hiscox pushes staff beyond their limits, compromising work life balance drastically. Many colleagues tell me that they feel they are never good enough no matter how much they sacrifice their own time/ sleep/ family etc.
    Pay is targeted at industry median. This means less than average mean calculations. Laptops/ phones/ cars not always provided to staff who are expected to be out of the office.

    Advice to Management

    It feels like there are a lot of people suffering with stress. We get lots of lovely tips on how to eat better etc but you are not dealing with the root problem.
    Flexible working is not nearly as flexible as our competition, this will affect us as more people have kids.
    It feels like ‘it’s not what you know but who you know’ when it comes to recruitment. I think you are aware of it but steps taken do not go far enough.
    We work for a great company but there are underlying problems that we need to resolve.


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