Hiscox Reviews

3.4

62% would recommend to a friend

(941 total reviews)
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Aki Hussain

84% approve of CEO

59% positive business outlook

Hiscox has an employee rating of 3.4 out of 5 stars, based on 941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hiscox employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

941 reviews
2.0
9 Apr 2021
Recommend
CEO approval
Business outlook

Pros

There are some brilliant people left, but a lot of them are heading out the door. The brand looks great on your CV when you leave. The wine hamper is lovely too.

Cons

Where to start? The operating model for the UK is broken and has been broken for 4+ yeas and everyone is stressed out. Merlin doesn't work despite tens of millions being spent on it. Salaries are a joke and bonuses aren't actually that good. There is a significant move away from London jobs which isn't news, but is unpleasant for everyone now in London or who had plans to have a London career. The share price has tanked and if you're holding shares from various sharesaves, you've lost a ton of money. But the worst thing is the "culture". There is so much talk of it from senior management along with "values" but what happens in real life is very different. People who keep failing in their roles and in upholding basic moral behaviour keep getting promoted and keep causing problems for those affected by their poor decision making. HR seem incapable of dealing with rogue behaviour and everyone else has to put up with toxic people. No wonder the engagement scores keep falling - but nothing has really ever been properly done about any of it. There is so much rude and obnoxious behaviour and no friendly and human atmosphere - maybe because everyone is so stressed and maybe because everyone's seen bad behaviour being rewarded so people have figured there's no point being civil anymore. Nepotism is a big thing still and diversity is all talk.

1.0
3 Mar 2021

Lost its touch

Recommend
CEO approval
Business outlook

Pros

It looks good if you’ve got Hiscox on your CV, or at least it used to.

Cons

Where to start? Hiscox used to have an excellent reputation, a company where you could do well and excel. Not anymore. Huge staff turnover, hundreds of millions spent on new systems that simply do not cater for the needs of the business and arrogant, stuck up staff, who, quite honestly don’t care about others. Hiscox lost its culture years ago and is too late to get it back.

1.0
7 Jan 2017
Recommend
CEO approval
Business outlook

Pros

there are none i can think of

Cons

Poor management that really dont know what their doing, this is a culture of bullying here if you do not participate in "being one of the gang". Also management tend to hire people based on family and friendships rather than qualifications/experience. Human Resources can not be trusted to keep private conversations private, these tend to get leaked unofficially when complaints are made to protect certain members of staff in management.

Viewing 1 - 3 of 941 Reviews

Glassdoor has 1,094 Hiscox reviews submitted anonymously by Hiscox employees. Read employee reviews and ratings on Glassdoor to decide if Hiscox is right for you.