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Pitney Bowes Reviews

Updated 19 April 2018
1,337 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
454 Ratings

1,337 Employee Reviews

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Pros
  • Great work-life balance with opportunities in latest technologies (in 164 reviews)

  • Pitney has a flexible work culture with lots of folks who work from home (in 43 reviews)

Cons
  • t great between upper management and middle management (in 46 reviews)

  • Work life balance is not very consistent (in 19 reviews)

More Pros and Cons

  1. "only for true sales professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales New Business in London, England
    Former Employee - Telesales New Business in London, England
    Recommends

    I worked at Pitney Bowes full-time (More than 3 years)

    Pros

    excellent company to work for
    if you work hard you have all the support from management
    generous commission structure
    lots of incentives including raffles, leave home passes
    lots of opportunity to progress (if you show you have the qualities)

    Cons

    basic wage could be higher

    Advice to Management

    keep going


  2. "Pitney Bowes Software"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Invoice Administrator in Henley on Thames, England
    Former Employee - Invoice Administrator in Henley on Thames, England
    Recommends
    Approves of CEO

    I worked at Pitney Bowes full-time (More than a year)

    Pros

    Lovely friendly environment and canteen

    Cons

    Poor all in hands meetings

  3. "Pitney Bowes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Hatfield, East of England, England
    Former Employee - IT Project Manager in Hatfield, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 10 years)

    Pros

    Skilled and very friendly people

    Cons

    Main Postage meter business is in decline and new replacement enterprises are not yet fully in place. Company has had to recently make heavy redundancies

    Advice to Management

    .


  4. "Best Company I worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Analyst in Hatfield, East of England, England
    Former Employee - Project Analyst in Hatfield, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time (More than a year)

    Pros

    Flexible working scheme is top class. Very friendly and relaxed working environment.

    Cons

    No proper trainging given to temporary staff.

    Advice to Management

    Need to maintain a stable workforce. Too many redundancies and rehiring.


  5. "It used to be better"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 5 years)

    Pros

    working agile, good benefits

    Cons

    Directors investing money for their own goals, redundancies


  6. Helpful (2)

    "Not the worst place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Compliance Analyst in Hatfield, East of England, England
    Former Employee - Trade Compliance Analyst in Hatfield, East of England, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Pitney Bowes part-time (More than a year)

    Pros

    Flexible working from home
    30 days holiday
    Nice team

    Cons

    Larger team talk begin back
    Felt left out working part time

    Advice to Management

    Treat staff fairly and consistent.
    Put in training for everyone not just favourited


  7. "Customer Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advocate in Hatfield, East of England, England
    Current Employee - Customer Advocate in Hatfield, East of England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 3 years)

    Pros

    Flexible working arrangement - work from home

    Cons

    Too many systems, which makes resolving customer queries difficult

    Advice to Management

    Invest more in their people and provide room for growth

  8. "Great Company & People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in London, England
    Current Employee - Sales Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time (More than a year)

    Pros

    An innovative company which has evolved for 100 years or so. Culture is great and there is a good harmony between different regional offices. PB helps you grow within the company.

    Cons

    Little slow in making things happen which comes from the reputation of a big company where there are too many bosses for one thing.

    Advice to Management

    Keep investing in People and Product.


  9. Helpful (2)

    "Strategy, growth, investment look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time (More than 10 years)

    Pros

    Salary
    Flexible working
    Security (not 2018 onwards)
    Nothing else

    Cons

    Obsessed with new clients even with a product that has majority market share.
    Happy to deliver services that are bad value to clients as more days charged is more revenue. Discourages existing user base purchasing future services and makes implementations uncompetitive.
    Forget progression as most business units consider a good year is no reduction in head count.

    Advice to Management

    Someone once told me a software business is nothing without it's staff on the coal face. Stop taking staff for granted, reward and recognition is not just monetary.
    Long term growth requires incubation and commitment of more than 12 months. Stop surrounding yourselves with Yes men. The people who ultimately tell you what you don't want to hear are long term more valuable. YES men are complacent.


  10. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the staff were tolerable

    Cons

    Everything, management especially. Horrid in general.

    Advice to Management

    Take care of staff!


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