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Pitney Bowes Reviews

Updated 22 January 2018
1,287 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
432 Ratings

1,287 Employee Reviews

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Pros
Cons
  • Now they do not value their employees, Upper management has created a hostile work environment where employees are frightened on a consistent basis (in 43 reviews)

  • Work life balance is not very consistent (in 19 reviews)

More Pros and Cons

  1. "Great Company & People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in London, England
    Current Employee - Sales Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time (More than a year)

    Pros

    An innovative company which has evolved for 100 years or so. Culture is great and there is a good harmony between different regional offices. PB helps you grow within the company.

    Cons

    Little slow in making things happen which comes from the reputation of a big company where there are too many bosses for one thing.

    Advice to Management

    Keep investing in People and Product.


  2. "Not the worst place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Compliance Analyst in Hatfield, East of England, England
    Former Employee - Trade Compliance Analyst in Hatfield, East of England, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Pitney Bowes part-time (More than a year)

    Pros

    Flexible working from home
    30 days holiday
    Nice team

    Cons

    Larger team talk begin back
    Felt left out working part time

    Advice to Management

    Treat staff fairly and consistent.
    Put in training for everyone not just favourited


  3. "Customer Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advocate in Hatfield, East of England, England
    Current Employee - Customer Advocate in Hatfield, East of England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 3 years)

    Pros

    Flexible working arrangement - work from home

    Cons

    Too many systems, which makes resolving customer queries difficult

    Advice to Management

    Invest more in their people and provide room for growth


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Strategy, growth, investment look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time (More than 10 years)

    Pros

    Salary
    Flexible working
    Security (not 2018 onwards)
    Nothing else

    Cons

    Obsessed with new clients even with a product that has majority market share.
    Happy to deliver services that are bad value to clients as more days charged is more revenue. Discourages existing user base purchasing future services and makes implementations uncompetitive.
    Forget progression as most business units consider a good year is no reduction in head count.

    Advice to Management

    Someone once told me a software business is nothing without it's staff on the coal face. Stop taking staff for granted, reward and recognition is not just monetary.
    Long term growth requires incubation and commitment of more than 12 months. Stop surrounding yourselves with Yes men. The people who ultimately tell you what you don't want to hear are long term more valuable. YES men are complacent.


  6. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the staff were tolerable

    Cons

    Everything, management especially. Horrid in general.

    Advice to Management

    Take care of staff!


  7. "Great Memories"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time

    Pros

    Very flexible in sales arena when you had good ideas for profitable business.
    Great network of people who were superb to work with.
    Learned a lot from them which I've been able to take into future roles in terms of sales, management and training / coaching methodology

    Cons

    Company changed a lot in last couple of years

    Advice to Management

    Keep the "Customer 1st" thinking, it's a great mantra.


  8. Helpful (1)

    "Pitney Bowes Software Europe Ltd."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than a year)

    Pros

    Overall, this is a good company to work for with very dedicated staff. Flexible working culture, good offices and benefits.

    Cons

    High turnover of staff and constant changes from senior (US based) management.
    UK management is fairly ineffective and company more or less run my middle management. Products and services are sold in vertical towers with very little cross over. Every vertical for themselves.

    Advice to Management

    Keep the model you have and think more about Corporate decisions and the impact they have local countries. If it ain't broke don't change it..


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time

    Pros

    Great work environment, good managers, good training

    Cons

    misplaced priorities, demotivating, need to apply common sense

    Advice to Management

    listen to frustrations of employees and make changes


  10. Helpful (2)

    "A large corporation made up of hundreds of acquired companies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Watford, East of England, England
    Former Employee - Software Engineer in Watford, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 8 years)

    Pros

    Flexible working hours.
    Family like atmosphere.
    Good medical cover.
    Relaxed working environment.
    Result oriented so even if it looks like you only worked 1 hour, if you produced results nobody cares.
    Very good work/life balance.

    Cons

    Pitney Bowes is a very large organization made up of hundreds of acquired companies.
    Each group you join is probably what used to be 1 company that was acquired, along with its staff. Culture among each group differs, depending on what the original working culture of that company is like.
    All the pros I stated may not apply if you transfer to another working group.
    Apart from your base salary, expect not much else in benefits. No free lunch, no free coffee, etc.
    Your career with Pitney Bowes depends on how much profitability your acquired product still provides. Once your group gets reorganized to report to product managers in the USA, your career with Pitney Bowes is coming to an end.

    Advice to Management

    Have a long term plan for all your acquired companies and their products. Don't just acquire them, milk them for profits and then dispose them.


  11. "Software Support"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time

    Pros

    Flexi time, great teams, good benefits

    Cons

    Expanding knowledge outside of company


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