Secret Escapes Reviews

3.9

74% would recommend to a friend

(209 total reviews)

Alex Saint and Tom Valentine

76% approve of CEO

56% positive business outlook

Secret Escapes has an employee rating of 3.9 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secret Escapes employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

209 reviews
1.0
29 Apr 2024

Don't join

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the team were excellent people and very supportive Lots to do work and project-wise ExCo and most Leadership accessible and good to work with

Cons

No progression opportunities Rude managers in other locations who didn't want to collaborate properly No real support from Leadership Favouritism Diversity in team was little to none

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Secret Escapes Response
1y
We appreciate you taking the time to share your thoughts. Great to hear that you had positive interactions with some of our team members and found the workload engaging. We're concerned to learn about your experiences with progression, collaboration, and diversity within the team. We take feedback like this seriously and are committed to addressing any issues raised. If you're open to a confidential discussion about your experience, please reach out to us directly at recruitment@secretescapes.com. Thank you again for your input.
1.0
6 Aug 2021
Recommend
CEO approval
Business outlook

Pros

-Great bunch of people and plenty of social initiatives -Good location

Cons

-You will be penalised for your maternity/paternity leave -When I worked there the director of Global Ops was also the director of HR (Massive conflict of interest) -Low base pay -No career progression -No education or training opportunities -Senior management is a very closed circle of friends -Nepotism

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Secret Escapes Response
4y
Thank you for your feedback. I am glad you enjoyed our many social events and the work environment. I am sorry to hear that you felt hindered in your role, please could you email recruitment@secretescapes.com so we can discuss in more detail. Many thanks...
2.0
26 May 2017
Recommend
CEO approval
Business outlook

Pros

Good staff mix. Nice offices. Everyone is on the ball. Wear whatever you want to work. Breakfast and snacks are provided.

Cons

Very clicky - if the senior management like you, you'll do well. Enjoy making your life as difficult as possible if they want you out the door. If you don't live & breathe Secret Escapes 24/7, you are very much frowned upon. No career progression, get stuck in a rut.

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Secret Escapes Response
9y
Hi - Thanks for your feedback. We care about how our employees feel at work and hence we will take your views on board and add this to data that we collect in our employee surveys which help us gauge what's happening. We are passionate about Secret Escapes as a business and love to talk about our product. We expect work life to be challenging, rewarding and fun and we very much want employees that are invested in our vision to ‘inspire the world to escape’. We love to see colleagues excelling in their roles and are keen to promote where possible in the business. We highlighted our promotions in the business in an e-mail this month celebrating 45 individuals who made a step forward in their career with Secret Escapes. That’s a promotion for almost 10% of the workforce and a clear indicator that we both recognise and reward. It’s great to hear that you enjoyed some of the perks we have here at Secret Escapes such as our yummy breakfast and snacks for employees, our casual dress code and our fun, creative office environment. Secret Escapes is a fast paced place to work and as you said, our employees are always on the ball! We appreciate both the positive and constructive feedback you have given us and will take these comments on board to help shape an even better Secret Escapes.
Viewing 1 - 3 of 209 Reviews

Glassdoor has 243 Secret Escapes reviews submitted anonymously by Secret Escapes employees. Read employee reviews and ratings on Glassdoor to decide if Secret Escapes is right for you.