Question 1

Does Support.com pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Support.com employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Support.com. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at Support.com?

Accepted Answer

42% of Support.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Support.com 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at Support.com?

Accepted Answer

Remote Support Tech RST (175), Remote Services Technician (135), Personal Technology Expert (90), Solutions Engineer (47), Customer Service Representative (34), RST (26), Remote Service Technician (24), PTE (22), Technical Support (18), Supervisor (13), Customer Service Representative (CSR) (11), Tech Support (11), Technical Support Representative (10), Technician (10), Remote Support Technician (9)

Question 4

What are the pros of working at Support.com according to real employee reviews?

Accepted Answer

"A great work from home job answering calls and helping customers." ((in 455 reviews)); "Good benefits and 401k" ((in 86 reviews)); "training is good" ((in 54 reviews)); "Some great coworkers" ((in 25 reviews)); "Continuously strive to be latest on technologies..and.. great people around!" ((in 24 reviews))

Question 5

What are the cons of working at Support.com according to real employee reviews?

Accepted Answer

"Pay was low and providing tech support for Comcast as a knowledgeable IT professional was dehumanizing" ((in 180 reviews)); "poor Management with in company" ((in 90 reviews)); "If you get a good supervisor" ((in 78 reviews)); "More and more responsibilities with no raises." ((in 42 reviews)); "Queue, terrible managers, bad pay, bad upper management." ((in 36 reviews))

Question 6

What are employees saying about Support.com redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Support.com redundancy and their outlook for job security at Support.com in 2026.

Support.com

Support.com reviews about "pay"

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Entry-level IT

Decent wfh job

Low pay

Fine

Ok place to work

Bad

Decent job

Great pay and benefits, but product lacks excitement

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