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The Essex beavers have finally arrived at Spains Hall Estate! Occupying two 50-acre enclosures, the new arrivals will get to work doing what beavers do best, building dams. Dams not only help reduce the risk of flooding but also slow down the flow of water during a drought. Creating natural wetlands that are rich in biodiversity, beavers truly transform the landscape. We are delighted to have partnered with Spains Hall Estate, Environment Agency, Essex & Suffolk Water, Essex County Council and the RFCC on this unique project. Watch our video to find out more ⬇️
Meet Darren, one of our Customer Service Representatives, who is out and about meeting customers every day at their homes 🏠 Recently he visited a customer’s home to check for a leak and he also went the extra mile to help the customer understand their bill. “When Darren visited my home, he was very helpful in checking for a leak and explaining the problem to me and also clearly explaining what the next step would be. “He also explained my bills to me and helped me sort them out on my laptop. I am sure many of your older customers like myself appreciate his friendly and helpful approach.” What a superstar! 🌟 Well done Darren and thank you for always supporting our customers!
Yesterday was International Women's Day! A day to celebrate women's achievements and calling for gender equality and women’s rights 🤝 Rose, a member of our Inclusion Community and a speaker at yesterday’s Institute of Water Supporting Women in the Water Industry event, discussed the importance of Inclusion and Diversity at Anglian Water: “Inclusion and diversity are critical for us as a water sector. We recognise that through creating a supportive, inclusive culture we will work together to achieve more and create belonging for our teams. I’m delighted to be part of the Inclusion Community at Anglian Water, and to represent DEI on the Institute of Water Board of Directors. On International Women’s Day, and every day, I am pleased to be part of an organisation that keeps inclusion at the heart of our Purpose, providing social prosperity to the region we serve.” To find out more about life and inclusion at Anglian Water visit https://lnkd.in/dVzd5NWe
Our purpose - to provide environmental and social prosperity to the region we serve through our commitment to love every drop - is at the heart of everything we do at Anglian Water. In 2019, we were the first major utility to enshrine purpose into the fabric of our company constitution. Peter Simpson, our CEO, spoke to the Given #Purposing podcast about what we’ve done since then to create a culture that puts this purpose into practice in every corner of our business. Listen here: https://lnkd.in/gH7n-rcx
If University isn’t for you, then our Apprenticeship Programme is the perfect alternative. The water industry is an essential part of our daily lives and plays a vital role in the health and well-being of our communities. From treating and distributing drinking water, to collecting and treating wastewater, the water industry is full of exciting and rewarding career opportunities. One way to start a career in the water industry is through an apprenticeship. Apprenticeships are a great way to learn on-the-job skills while also earning a wage. You'll be able to work alongside experienced professionals, gain valuable hands-on experience, and receive training and development that will set you up for success in your career. Not only will an apprenticeship in the water industry give you the skills and experience you need to succeed, it can also lead to a long and rewarding career! Check out our opportunities on www.anglianwatercareers.co.uk
Join us and help make a difference to some of our most vulnerable customers lives! We’re recruiting for Customer Service Advisors to join our Extra Care call centre team, in Lincoln. You’ll be using your communication and empathy skills to help customers whose accounts are in arrears. The role will require some difficult conversations; however, you will offer expert advice to help our customers find debt solutions and help make a real difference to their lives. To be successful in this role, you do not need to have contact centre or even customer care experience. We are looking for people with the resilience to handle difficult conversations, with empathy and a desire to help people in vulnerable situations. You will have the ability to develop relationships quickly and help our customers to find debt solutions. We will provide an ongoing training package to help you develop into the role and continuous support through our mentoring and ongoing formal and informal support sessions. Applications are now open – visit anglianwatercareers.co.uk to apply
Monday 10th October was #WorldMentalHealthDay and we marked this important day with a series of special conversations amongst colleagues. World Mental Health Day is a chance to talk about mental health in general, how we need to look after it, and how important it is to talk about things and get help if you’re struggling. This week our colleagues will be joining virtual events to listen to some of our senior leaders talk openly and candidly about mental health. The conversations will support our colleagues to be open about mental health, not just this week, but every day.
Could you be a leader of the future? We’re offering 9 places across 3 different roles on our Graduate Leadership Programme. The scheme runs for two years, and is designed to give you the experiences you need to develop invaluable skills to become a front-line manager. Here’s what to expect: 💷 £29,000 per annum ⏰ 37 hours per week 📅 Starts from September 2023 (2 year programme) 📍 Location dependant on placement - main offices in Huntingdon, Peterborough, Lincoln If you join us on our Graduate Leadership Programme, you can expect to be part of an environment where learning is celebrated – people here love to push themselves and we make sure they have the training and development they need to do exactly that. You’ll help us to raise awareness of the importance of water. And whether you’re collaborating with customers, your colleagues or our communities, you’ll play your own part in building a secure future for our region’s water. Applications are open until 30th October. To learn more or to apply today visit - https://lnkd.in/ePsb_r4v
To be our best at work and home, it's important to stay focused on our physical and mental health. Throughout July we’ve been focusing on supporting our colleagues with their summer wellbeing. We hosted a webinar focusing on the benefits that being outside and connecting with nature can have on our health - as well as sharing advice and tips to help keep our people safe, cool and hydrated in the hot weather.
We’re excited to announce that we’ve partnered with Hey Girls to provide free sustainable period products across Anglian Water. Following a pilot scheme at our campus sites we are now expanding the roll out to many of our operational sites across the company to help support the wellbeing of our staff. For every period product we buy, one is donated to people in need across our region and the rest of the UK. We’re excited to continue working with HeyGirls to create a more sustainable future for our planet.
