Anglian Water Reviews | Glassdoor.co.uk

Anglian Water Reviews

Updated 11 July 2018
106 reviews

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106 Employee Reviews

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Pros
Cons
  • "Quite a lot to learn - takes about a year to feel fully comfortable" (in 5 reviews)

  • "When you first start the job there is a lot of new information so initially it can be overwhelming-" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Great company with excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Centre Agent in Lincoln, England
    Current Employee - Call Centre Agent in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water part-time (More than 10 years)

    Pros

    Private healthcare
    Flexible and understanding to part timers
    Friendly and welcoming
    Sympathetic
    Genuinely care about their customers

    Cons

    Not enough car parking for the amount of employees. Unable to get parked sometimes.

    Not much room for career progression but that’s more due to the fact people don’t tend to leave.

    Anglian Water Response

    31 May 2018 – Resourcing Manager

    Thanks very much for a 5 star review! Glad you are able to use our benefits and congratulations on 10 years of service.


  2. "A Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntingdon, England
    Current Employee - Anonymous Employee in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water part-time

    Pros

    Career Progression, Fantastic Benefits, Great People, Flexible

    Cons

    I cant think of any cons

    Anglian Water Response

    16 Jul 2018 – Resourcing Manager

    Thanks for a 5 star positive review and lovely to see you don’t have any cons!

  3. "Great Career Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Lincoln, England
    Current Employee - Management Trainee in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 8 years)

    Pros

    - Puts customers at the heart of everything they do
    - Pioneers in their industry
    - Focus on the environment, recent example being a pledge against single use plastics
    - Appetite to develop their talent for the future
    - Private healthcare and other great perks
    - Stretching standards to be amongst the best in the world at service, not just in the utilities industry
    - Transparent and approachable leadership
    - Pays well for the area

    Cons

    - Due to the regulated nature of the industry, can be a fair amount of change that might not suit everybody
    - Cover a large part of the UK, certain jobs may require travel or relocation

    Anglian Water Response

    16 Jul 2018 – Resourcing Manager

    Thanks for your detailed review, we really appreciate it.


  4. "2 Year Program visiting different departments in the business to understand and influence how we operate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DAS Accelerate Management Trainee in King's Lynn, England
    Current Employee - DAS Accelerate Management Trainee in King's Lynn, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 3 years)

    Pros

    Flexibility - Managers are responsive to your needs at home as well as at work.
    Great Support - Pensions, Private Healthcare, Child care schemes, Boost benefits plus many more.
    Ambitious - always challenging to do more and achieve great outcomes (CSI ambitions, business goals, Love Every Drop)
    Environment + People - every place you go there is a friendly face who welcomes you and you never feel isolated.
    Health and Safety - the company take your health and wellbeing very seriously and there are many initiatives to support this (LIFE, Good catch system)
    Reward and recognition - GEM system in place for going the extra mile, a boost in morale and motivation when you get this.
    Shop Window - another example of continuous improvement and using innovation to drive this.

    Cons

    If there were any it would be the travelling but again it is something that is very hard to change. The company support working from home but this sometimes unavoidable.

    Advice to Management

    More visible on the front line.


  5. "Rewarding career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager - Strategy & Operations in Peterborough, England
    Current Employee - Manager - Strategy & Operations in Peterborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 10 years)

    Pros

    I joined Anglian Water with no intention on staying long-term. That was 18 years ago.

    Joining Anglian Water gives you the opportunity to work for a company that;

    - Genuinely values its customers
    - Focuses heavily on protecting the environment and water quality
    - Strives to support its employees and their well-being
    - Aims to be more than just the best in the industry

    There's a reason why people (like me) stay at the company - it's a fantastic place to work and can offer people with the right approach and behaviours, a long and rewarding career.

    Cons

    Working within the constraints of a heavily regulated sector may not suit everyone.

    Some internal systems and processes don't support the company's performance aspirations.

    Advice to Management

    N/A

    Anglian Water Response

    28 Jun 2018 – Resourcing Manager

    Thank you for taking the time to leave a review and also for the 5 stars! Congratulations on 18 years with us and long may it continue!


  6. "field technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technician in Cambridge, East of England, England
    Current Employee - Field Technician in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (Less than a year)

    Pros

    very friendly people to work for.

    Cons

    not starting work until 8.00 a.m or 10.00a.m. and long hours

    Anglian Water Response

    16 Jul 2018 – Resourcing Manager

    Thanks for your review. Please do chat to your manager or HRBP if you need to discuss your working hours.


  7. "Great company to work for!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist Team Leader in Lincoln, England
    Current Employee - Customer Care Specialist Team Leader in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 5 years)

    Pros

    Number 1 Water & Sewerage Company 2017/2018
    Anglian Water are passionate about delivering a 5* service to customers, every time!
    Employees health and wellbeing is very important to the company
    Private Healthcare
    Great Pension Scheme
    Really vibrant (and fun!) environment
    Free Parking - albeit there are sometimes more people than spaces - but AW still offers free parking!
    Engaged workforce
    High street discounts
    Gym membership discounts
    Annual incentive scheme

    Cons

    Parking - although it still offers a high portion of it's staff FREE parking.

    Anglian Water Response

    28 Jun 2018 – Resourcing Manager

    Thank you for a detailed 5 star review, we really appreciate it! Its great to hear your views.

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Change Analyst in Lincoln, England
    Current Employee - Change Analyst in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 10 years)

    Pros

    Access to health care and other benefits, good pay, flexible with working parents and part timers. Nice atmosphere who support their staff and care about their customers.

    Cons

    Can be difficult to progress as staff tend to stay for many years.

    Anglian Water Response

    28 Jun 2018 – Resourcing Manager

    Thanks for your 5 star review! Really pleased you have benefitted from the flexibility and other benefits.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntingdon, England
    Current Employee - Anonymous Employee in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 3 years)

    Pros

    Truly focussed on people and the environment.

    Cons

    Large company with too much red tape sometimes.

    Anglian Water Response

    15 Jun 2018 – Resourcing Manager

    Thanks for a 5 star review and recommending us


  10. "Best place to work in the region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (Less than a year)

    Pros

    With a clear direction from the top and a friendly working environment
    together with flexible working, I found the life balance is the best I have had.

    To top this off there is a great ethos throughout the organisation and found everyone I have dealt with very friendly and focused on achieving the same goals.

    The company clearly values and looks after employees as great benefits are offered, one of which first attracted me is the training on offer.

    Cons

    The IT doesn't always work but in a large company there is always issue's like this.

    Anglian Water Response

    15 Jun 2018 – Resourcing Manager

    Thanks very much for a 5 star review and pleased you have enjoyed your first year. There are a number of on-going projects to improve our IT so we should start to see improvements soon.


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