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Anglian Water Reviews

Updated 19 April 2018
86 reviews

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4.3
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86 Employee Reviews

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Pros
  • Work / life balance is the best I have ever had (in 6 reviews)

  • A high engagement level and a huge investment in people whilst still maintaining an outstanding level of customer service (in 6 reviews)

Cons
  • Quite a lot to learn - takes about a year to feel fully comfortable (in 5 reviews)

  • When you first start the job there is a lot of new information so initially it can be overwhelming- (in 4 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Interrogation Team Member in Huntingdon, England
    Current Employee - Data Interrogation Team Member in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than a year)

    Pros

    Great benefits such as cheaper cinema tickets, Hotels, Appliances etc. The opportunity to gain extra bonuses through the GEM system when going the extra mile. Working for a company that cares about developing you as an employee. Job Security. rated 2nd best place to work for in UK behind google!

    Cons

    This is a company with many talented employees all with aspirations to progress. If you want to progress here the opportunities will not fall on your lap. You have to take them!

    Advice to Management

    Promote me


  2. "This Company Is Like Family... BEST EXPERIENCE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jason Ramsey in Huntingdon, England
    Current Employee - Jason Ramsey in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 5 years)

    Pros

    Fantastic Pay, Management who care for you, Private Healthcare, Amazing Pension, Family Like Atmosphere, Extra perks like gym memberships for cheap, Meeting amazing people, Clear yearly reviews to help guide your career and an amazing performance bonus system. Love it!

    Cons

    Progression is serious and that is reflected in the pay increase between bands. However it is also difficult and you shouldn't expect to join and get promoted to management in the first year. You need to establish some work ethic and reputation on your current job first.

    Advice to Management

    I work as a manager to a team of 10, but my manager does a fantastic job with me. My advice would be to continue to challenge and encourage growth in your team leaders and we will continue to do the same to our team.

  3. "Brilliant company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Management in Peterborough, England
    Current Employee - Asset Management in Peterborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 8 years)

    Pros

    Brilliant company to work for:
    - Clearly value and look after employees - genuinely look after employee welfare.
    - Great benefits offered (buy/sell leave, healthcare, dental options, physio, saving scheme, pension options)
    - Flexible working where possible
    - Clear bonus scheme plus a great GEM initiative which awards employees who 'Go the Extra Mile'
    - Interesting & varied work
    - A lot of opportunity for training and progression and for moving around the company to gain experience
    - Great ethos and values
    - Inspiring leadership. The CEO is a genuinely nice man who has worked his way up through the company so understands (& values) the jobs others are doing.

    Couldn't recommend the company enough!

    Cons

    Company car policy is very limited!

    Advice to Management

    Keep doing what you're doing!


  4. "Rated one of the best companies to work for...I can see why!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Advisor in Huntingdon, England
    Current Employee - Recruitment Advisor in Huntingdon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than a year)

    Pros

    Genuine people throughout the whole business
    Supportive Manager and Team
    Endless benefits
    Opportunity to grow within role

    Cons

    More investment required in IT


  5. "A superb company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Delivery Manager in Lincoln, England
    Current Employee - Asset Delivery Manager in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (Less than a year)

    Pros

    Anglian Water is a progressive organisation that has it’s employees and it’s customers at the heart of it does. The workforce is clearly proud, passionate and really cares about the work they do, which results in a really positive culture and working environment.

    The benefits and pay are great and there is a real drive to invest in its people. Due to the nature and size of the business, there are so many avenues that can be pursued, should individuals want to diversify. Career progression is fully supported and those that want to progress are given the opportunity to develop.

    I have really enjoyed my time here and would advise anyone thinking of joining the business to take that leap.

    Cons

    IT & Network speeds need work but I understand this is coming very soon


  6. "Customer Care Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Hartlepool, England
    Current Employee - Customer Care Specialist in Hartlepool, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 8 years)

    Pros

    High salary, good employee benefits and opportunities to make friends. Free tea, coffee and fruit juice provided. Chocolate often provided and good sickness support.

    Cons

    Widespread bullying. Management tend to ignore it. Systems are world class however almost daily system issues which can get really frustrating. Also if in satellite office such as Hartlepool, extremely limited options to progress.

    Advice to Management

    Please start an anonymous system to report bullying and a peer support system.

    Come on AW, you're almost a world-class employer!


  7. "Best place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time

    Pros

    Great career opportunities. Great team spirit across the whole company. Great direction from senior managers.

    Cons

    Genuinely nothing bad to say!

  8. "I've worked for Anglian Water for more than 20 years......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time

    Pros

    Fantastic place to work, great people, opportunities and benefits. Focus on customers is key with a lot of emphasis & support on how we need to respond to ever changing customer demands.

    Cons

    Often difficult to see the bigger picture of where we are heading as an organisation.
    Politics


  9. "I left, then went back!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincoln, England
    Current Employee - Anonymous Employee in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 10 years)

    Pros

    On the whole, great people to work with who all want to do a good job for customers and improve things for employees.
    A good culture that is open.
    A CEO who is forward thinking and approachable.
    Good opportunity for progression into new roles if you work hard and are right for the job.
    Company values employees who work hard and reward and recognition are generally fair.
    Salaries high for Lincoln and easily comparable with other water companies.

    Cons

    Politics at a high level.
    Some ‘old timers’ reluctant to change.
    Some top level managers.
    Work can be high pressured and stressful at times.
    Salary progression is tricky without changing roles.

    Advice to Management

    Ensure our leaders can lead with the necessary management and change leadership skills, not just operational knowledge.


  10. "Recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Lincoln, England
    Current Employee - Team Leader in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anglian Water full-time (More than 3 years)

    Pros

    Great company ethos, no hierarchy, all training provided, profession for those showing the right attitude and skills

    Cons

    I can’t think of any!

    Advice to Management

    Keep up the good work.


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