What are other benefits and incentives like at Marks & Spencer?

20% discount on almost everything. Pension scheme That's literally it. Not so long ago I could have posted so much here.

Used to be very very good. Completely changed and have sold their soul for corporate greed. Processes are awful and change every year. Management is if your face fits. Kpis are ridiculous and don't even add up. Constant cutting of hours and increasing the workload. They manipulate the numbers intentionally to make things fit, such as case rate per hour which is the highest by far that I have heard of in industry and we have to part fill everything on cold chain and manually display all products compared to main supermarkets where it's almost all shelf ready packaging and you only fill whole cases and displays are built to hold the volume you get delivered. Not here at M&S where your chillers are ram packed and waste is criminal. As a manager u have to perform at a certain level to get a payrise and hit kpi's that your manager can't even explain and there is no bonus at all. If you are responsible for say 2 out of 5 kpis and u smash yours but the others are crap that effects you and your held back or not rated what you should because of that. Compare this to other retailers where you guaranteed a payrise and can get a bonus and your individual performance is also taken into consideration but not here at the almighty m&s. Oh and they are so desperate for managers they just promote you from colleague to manager with no experience at all, I'm sure if you say you will do it is all you need to get yourself promoted. Place is a shambles now. It used to be brilliant but it's worse than anywhere now.

Career development was encouraged .

Long hours, little in the way of incentives like bonus or additional pay

Not many - the perks / holiday allowance is good and the salary is very competitive

You are very much just a number - not valued and not heard. I met people who had worked there for over 20 years still treated like nothing instead of for the wealth of knowledge they can bring

Great colleague benefits and above average salary

Hierarchical, was told “lettered banding” was going to be abolished for this reason, but senior management liked to make the pecking orders made very clear. Sadly, I left after a matter of months after I discovered my salary had been openly discussed at a regional meeting, causing an issue as “external hires were paid more than internal promotions”; when mentioned in my exit interview I was advised to put in a grievance, which was then dismissed immediately.

Good benefits and compensation when target is achieved

A lot of conflict between managerial staff also short man power

Excellent employee benefits, including a 20% staff discount, holiday buy scheme, and a range of other perks. Strong career growth opportunities across various roles such as packing, engineering, administration, office work, and multiple levels of management. High-quality facilities and working conditions, with a warehouse canteen that offers restaurant-style meals, including daily-changing street food options, hot prepared dishes, and a wide variety of breakfast choices.

Work–life balance can be challenging due to the standard 12-hour shift pattern, with only alternate long weekends off (unless in non-operational roles such as office or finance). Limited part-time opportunities, which typically become available only after a certain length of service. Pay and bonus schemes are not as competitive compared to similar roles in other companies.

Good staff good compensation nice environment

Too many shoplifters and not too safe

good average pay, customer interaction

extremely fast paced, less staff

The pay is competitive, and management are helpful at resolving any issues regarding shifts. Staff offers around seasonal sales are a nice little bonus.

Management can be hesitant to allocate holiday, and are not always transparent about the process as to why it cannot be allocated. Whilst pay is not low, it should be raised to be in line with competition.

20% staff discount & other benefits like travel loans / pension contributions Two week shift pattern Company sick pay is probably above average

Incompetent management Store is often too hot or too cold Not even staff Managers often allow customers to be rude to staff / don't back up customer assistants