Primark Retail Assistant Interview Questions | Glassdoor.co.uk

Primark Retail Assistant Interview Questions

Updated 11 Jul 2018
177 Interview Reviews

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Retail Assistant Interview

Anonymous Employee in Boston, MA (US)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at Primark (Boston, MA (US)) in June 2015.

Interview

The interview process for me was fun and smooth. I interviewed as a retail assistant so it was a survey first to make sure you're a good fit for the company. Then you get an email to schedule a phone interview. After the phone interview (if you pass), they ask you to formally submit a resume/fill out an application for it to be reviewed. I applied the summer before they opened and my phone interviewer said she wasn't going to wait for my application to be reviewed and just send me to the next step which was meeting/interviewing with the managers and coaches from Europe. I had a little interview/chat with them and then I received an email inviting me to join the Primark team and then join them at a three day orientation. I know the process is a little different now that the store is open, but for me, it was a very positive experience.

Interview Questions

  • How would you handle an unruly customer?   1 Answer

Other Interview Reviews for Primark

  1. Helpful (30)  

    Retail Assistant Interview

    Anonymous Employee in Willow Grove, PA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Primark (Willow Grove, PA (US)) in May 2016.

    Interview

    I started off with a phone interview about 2 days after applying online. From there I had an one-on-one interview which was quick and easy. They gave a lot of background information on the store and then we went into individual interviews. Arriving to the interview, they had a video playing that described Primark and everything that they have accomplished thus far.

    Interview Questions

    • How did you handle conflict at your previous place of employment?
      How would you previous place of employment describe you?
      If you were on the floor folding and one of your coworkers asked you for help, how would you handle that situation?   Answer Question

  2.  

    Retail Assistant Interview

    Anonymous Employee in Phila, PA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Primark (Phila, PA (US)) in April 2016.

    Interview

    Came in and took a seat in the office withe one interviewer Very easy , nice people simple questions the place is very nice they let you look qround , they also help u with your schedule they work with you

    Interview Questions

  3.  

    Retail Assistant Interview

    Anonymous Interview Candidate in Freehold, NJ (US)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Primark (Freehold, NJ (US)) in June 2016.

    Interview

    Submitted an online application. It took almost a month for them to reply and give me a phone interview. The person on the phone interview was nice but messed up the position and location I applied for when she sent the confirmation email. I had to call them back to correct everything, but other than that, the phone interview was easy. My face to face interview came about two weeks later. The interviewer was not at all experienced. He kept asking me what certain words meant in my answers (and also asked me to spell them) and displayed a slightly negative attitude towards me. The questions I was given were all "what would you do in this scenario" question. In fact, I dont recall the interviewer asking me any questions about myself than what my name is. The face to face interview was a disaster for me.

    Interview Questions

    • You are ready to leave for the day but there is one more customer rushing to checkout. What would you do?   1 Answer

  4. Helpful (4)  

    Retail Assistant Interview

    Anonymous Employee in King of Prussia, PA (US)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Primark (King of Prussia, PA (US)) in October 2015.

    Interview

    Awful. The phone screening was more in depth than the one on one interview.
    The overseas coaches did not understand the concept of interviewing Americans and many unqualified associates were hired in the process.

    Interview Questions


  5. Helpful (11)  

    Retail Assistant Interview

    Anonymous Interview Candidate in Philadelphia, PA (US)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Primark (Philadelphia, PA (US)) in November 2015.

    Interview

    First step is registering interest by phone or website. You create a profile. Then they schedule a phone interview. Then they send you an application form. Then you are invited to an in person interview with the hiring manager. At that interview the manager wlil tell you how long before you hear their decision.

    Interview Questions

    • You are at the cash register, your shift is almost over, there's a long line of customers, near the end of the line is a mom with a crying toddler. What do you do?   1 Answer

  6. Helpful (16)  

    Retail Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    Applied online and signed up for the phone interview the same day. Did phone interview; they didn't have time slots for the in person one, said they'd get back to me. Received rejection letter the next day.


  7. Helpful (19)  

    Retail Assistant Interview

    Anonymous Interview Candidate in King of Prussia, PA (US)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Primark (King of Prussia, PA (US)) in October 2016.

    Interview

    The interview process was quick and easy. I applied 10 days ago and got an email saying that if you don't hear back from them in 10 days, it was unsuccessful. I heard back on the 10th day. Went in for an interview the next day. My interviewer was late however. I got the basic "What would you do" questions and they asked for my availability. Everything was very laidback and

    Interview Questions

    • When have you been in a situation when you are doing one task and asked to do another?   1 Answer
  8.  

    Retail Assistant Interview

    Anonymous Employee in King of Prussia, PA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Primark (King of Prussia, PA (US)) in April 2018.

    Interview

    I applied to Primark in King of Prussia and waited three days to call them. They called me first three days after I applied, i missed the phone call so I had to call them back the next day. When I called them back the next day, it was a short phone interview. They asked why did I want to work at Primark asked for my availability and how will I be getting there. After that they asked me to come in for a face to face interview on that following wednesday. When I went in for the interview it was very laid back and not intimidating at all. They just asked why did I want to work there and then asked customer service questions then asked for my availability. Thats it. nothing more, nothing less. The next day they called me and said that the interview went well and then we moved forward from there.

    Interview Questions

    • What would you do if you and your coworker were having a disagreement?   1 Answer

  9.  

    Retail Assistant Interview

    Anonymous Employee in Leicester, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Primark (Leicester, England).

    Interview

    I applied online and afterwards there was a 15 mins assessment to fill in. Was offered interview about 2 weeks after I applied, via email. On the interview day I reported to customer services and one of the staff led me into the canteen to wait. Was called for interview few mins later. Lovely lady easy to talk to. Most of q's were:

    Tell me a time when you gave exceptional customer service?

    Rate your communication skills 1 to 10 (10 as best) and why do you think you have excellent communication skills?

    What do you think is needed for exceptional communication skills?

    Tell a time where you performed very well in your previous jobs?

    Interviewer then Talked about salary, uniform, hours I can/cannot work, what the role involves.

    And asked for any q's I may have.

    Interview Questions

    • Went through my CV and asked questions about my education and employment history.   1 Answer
    • Who are the competitors?   1 Answer
    • As a customer what do you like about Primark and which departments would u shop in?   1 Answer

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