Store manager Interview Questions
When interviewing candidates for the role of store manager, employers are looking for positive leaders who can steer the team towards assisting customers, managing merchandise and keeping the operation moving smoothly. In an interview context, be prepared to answer questions about your ability to sell a product, resolve issues and create an enjoyable work environment with strong customer service. You should also be ready to discuss any previous experience in sales or retail.
Top Store Manager Interview Questions & How To Answer
Here are three top store manager interview questions and tips on how to answer them:
Question No. 1: Can you describe a mistake you made at work and how you handled it?
How to answer: A hiring manager uses this behavioural question to evaluate soft skills such as honesty, communication and problem-solving. Handle this question by describing a situation in which you made an error, such as incorrectly displaying advertising or incorrectly assessing inventory, and resolved it. Prepare a sincere and professional answer in advance.
Question No. 2: One of your employees is underperforming. How do you handle this situation?
How to answer: As a store manager, it is your job to maintain team morale and improve underperformance. Explain the behavioural process you would use to handle this situation. For example, an effective professional strategy could involve meeting with the employee, using empathy and active listening to understand the performance issues. Describe how you would develop a plan for improving performance and creating incentives for the employee.
Question No. 3: What are the strategies you use to motivate employees as a store manager?
How to answer: Through this question, the hiring manager assesses your managerial, strategy and leadership skills. Prove your aptitudes by talking about relevant techniques, such as using verbal reinforcement to build confidence, offering rewards or recognition to high performers, developing incentives to motivate employees to work hard and building a rapport with your team. Additionally, provide relevant metrics that demonstrate the effectiveness of your employee motivation strategies.
What are you career aspirations?12 Answers
I love to work talking with people alone and with team
Grow a career with the company, improve my skills, become a retail operations supervisor then represent the company expansion in other countries. Less
I wish that I have benefited this company by working with this company and I can earn money from here with hard work and honesty to better support my home. Less
It's Christmas time and an employees drawer keeps coming up short repetitively what do you do?8 Answers
What are your weaknesses?7 Answers
I tend to say yes too much and I get overly committed. For example I feel as If I cannot say no when I comes to helping out another coworker and covering shifts. This gave me extra time to work on any skills I was lacking. This weakness actually helped me build the skills I have today. Less
I have said in past interviews that some people may consider me quiet, but that I am an excellent listener and great with communicating on a business level Less