Optimatics is looking for a highly motivated water/wastewater engineer or data scientist to join our Strategic Support Team (SST). You will be joining a team of innovative thinkers and engineers working at the forefront of applying optimisation and machine learning to water systems. As part of the SST, you will work directly with our clients on their use of the Optimizer™ and AssetAdvanced™ software packages to optimise planning decisions for their water infrastructure networks. The SST is responsible for assisting, educating and guiding users of Optimatics software as well as delivering pilot applications. Candidates should have strong backgrounds in hydraulic modelling, data science or optimisation. As much of this work is either directly with clients or as part of a diverse delivery team, excellent communication skills are essential.

Essential Duties :

Support and guide utility and consultant engineers’ and planners’ applications of the Optimizer™ and AssetAdvanced™ software including :

Support delivery of user trainings and ongoing education
Provide strategic direction and insights for customers’ planning efforts
Assist with hydraulic model and input data review & preparation

Deliver pilot implementations of the software :

Deliver applications of the Optimizer™ software in connection with a range of hydraulic modelling software
Deliver applications of the AssetAdvanced™ software
Explore opportunities for new applications with users
Identify strategies for improved user experience, efficiencies, or automation

Contribute to product development, including :

Test new functionality and identify upgrades to Optimizer™ and AssetAdvanced™
Assist with software and project documentation
Travel to current and potential customers (as appropriate)

WHO WE ARE LOOKING FOR

Education/Certifications/Experience
BSc/BEng or higher in Civil/Environmental Engineering
1+ years of professional experience in the water sector
Chartered Member of a recognised engineering institution or working towards the chartership

Technical :

• Understanding of and experience working with water utility networks, both collection and distribution
• Distribution/transmission system modelling experience (e.g. EPANET, WaterGEMS, InfoWorks WS Pro)
• Collection system H&H modelling experience with InfoWorks ICM (other software will be an advantage, e.g. EPASWMM, MIKE 1D)
• Proficient in GIS software (ESRI ArcGIS and/or QGIS)
• Advanced data analysis skillsets including coding or data visualization software

Non-Technical :

• Excellent communication skills
• Project management experience
• Ability to manage customer experience and relationships
• Strong presentation and teaching abilities

Preferences :

• Understanding of and practical experience working on public utility asset management challenges & projects
• Knowledge of and experience with optimisation techniques and their application to water systems
• Experience with Python, JavaScript, Ruby, or other languages
• Data science experience, including data interpretation & visualization tools (e.g. PowerBI)
• Experience working on international and multilingual projects

Core Values :

• Be Agile: We are agile within our software development, how we support our customers around the world, how we sell our solutions, and how we operate within our company. We will adapt to any situation to ensure we’re providing the highest-quality outcome.
• Delight & Serve: We pride ourselves on delighting and serving our customers. Our customers are our core, and we’ve heard from them time and again with proof that we’re hitting this value on target!
• Deliver Innovation: Since our beginning as a university research project, this has been a core value: to deliver something that is different, valuable, and ahead of the curve.
• Quest for Excellence: We have a passion for the software we deliver, how we deliver it, and how we can continue to make our customers successful going forward. We are always striving to improve and do better.
• Trust is a Must: We practice “trust is a must” throughout our organization. From internal accountability to one another, to what our customers expect from us, we hold ourselves to a high standard in this area. We do what we say, and we say what we do.