Job Description

Permanent Full-time

Location: Remote, UK

Reports to: Head of Assessment Development

Salary: Circa £45,000 DOE

Line management responsibilities: Yes

Overview

About TQUK

Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

Whats the secret to our success? Simply put, we do things differently here!

About the role

As we move through a period of significant reform in the vocational sector, we are seeking a highly experienced individual to join our management team and support the design and development of a range of apprenticeship assessments, externally set and marked assessments for regulated qualifications, and manage a growing bank of subject matter experts.

Key Responsibilities

• Lead the Assessment Production team on the development of live assessments for qualifications and apprenticeships
  
• Manage the periodic maintenance of live assessments
  
• Assessment strategy design, including the design and development of assessment strategies for submission to external regulators / approval bodies for technical evaluation.
  
• Responding to feedback from external regulators/approval bodies on sample assessments materials, assessment strategies or live assessments.
  
• Ensuring adherence to regulatory and internal procedures and obligations at all stages of design and development of assessments
  
• Be accountable for maintaining standards for all assessments within the area of responsibility, including design and development of assessments
  
• Complete and present reports to Head of Assessment Development on team and assessment performance
  
• Proactively use data to drive improvements in design and development related to the delivery of externally set and marked assessments for regulated qualifications and wider customer experience
  
• Lead recruitment activities for roles such as Assessment Developers and Leads
  
• Work with the wider Management Team to ensure a smooth onboarding process for assessment associates and subject matter experts
  
• Have direct line management responsibilities for a given remit of assessment roles within the assessment team
  
• Use a range of feedback and work outputs to monitor staff performance and output of assessment developers, to drive improvement, taking action as required
  
• Work with the wider Management Team to devise an overarching Stakeholder strategy to inform quality improvement and support company growth, taking decisive action as required
  
• Manage Quality Assurance activities end to end, acting as the key point of contact
  
• Work closely with the EPA, Qualification, Assessment Delivery, and Exams & Operations Managers to support a smooth end-to-end customer journey and enable all designated responsibilities to be fulfilled to the highest level
  
• Monitor budgetary expenditure within given remit to ensure value for money inclusive of assisting, as required, with the verification of monthly invoices from associate staff
  
• Be prepared to represent, as required, Training Qualification UK at various forums and meetings.

Other Responsibilities

• Co-ordinate customer / employer engagement and validation of assessments
  
• Continually review operational efficiencies to support growth and an improved stakeholder experience
  
• Actively identify and work to mitigate the effects of perceived and realised conflicts of interest, reporting associated risks through appropriate channels
• Contribute to blogs, articles, and social media posts to grow organisation presence in the sector
  
• Work collaboratively with other Leaders/Managers in the organisation to drive quality improvement and support company and team objectives to be achieved
  
• Contribute to complaints and/or assessment discrepancies by using expert knowledge to draw conclusions about the case, acting as an authoritative voice in cases where consensus cannot be reached
  
• Contribute to investigations into potential malpractice, as required, where additional subject expertise is required for sound conclusions to be drawn about the case
  
• Develop and maintain in-depth knowledge of Training Qualification UK products and services and an understanding of Training Qualification UKs internal processes and the wider educational landscape
  
• Pro-actively engage with any Training Qualifications UK communications such as; internal updates, newsletters, policy updates, or Centre information and cascade information as appropriate
  
• Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required.

Key Requirements

Essential

• Excellent oral and written English communication skills.
• Quality and compliance systems related to qualification development.
  
• Ofquals General Conditions of Recognition.
  
• Project Management general approaches, tools and applications for growth environments with high workloads and multiple transformation processes.
• Assessment strategy design, including the design and development of assessment strategies for submission to external regulators / approval bodies for technical evaluation.
• Experience of responding to feedback from external regulators/approval bodies on sample assessments materials, assessment strategies or live assessments.
  
• Developing stakeholder engagement for assessment review and validation.
  
• Management of resource, budget procedures and services.

Desirable

• Working with remote, online delivery of regulated exams.
  
• Experience of working on reformed qualification and apprenticeship assessments i.e. Functional Skills, EDSQ Essential Digital Skills Qualifications, T Levels, Higher Technical Qualifications, Technical Awards, etc.
  
• Experience of E-Assessment.
• Please see the Person Specification for this role here.

Key Benefits

• Training, Qualifications & Apprenticeships. Its what we do!
• Company sick pay upon completion of probation.
• 25 days annual leave plus 8 days Bank Holiday (33 in total).
• Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
• An extra day off to celebrate your birthday.
• Annual Loyalty Bonus.
• Annual salary review.
• Bupa healthcare benefits.
• Employee Assistance Programme (EAP)
• NEST pension.
• Cycle-to-work scheme.
• A positive and supportive working environment.
• Comprehensive onboarding.
• A workplace that supports a healthy work/life balance.

*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*