About the role

This role supports the CoE function to ensure automation becomes a strategic pillar of BT’s end to end transformation.

By delivering automations aligned to agreed tooling, standards and ways of working, and by supporting consistent practices across lines of business, this role strengthens BT’s ability to scale automation safely, efficiently and sustainably.

You will work with the Automation CoE Lead and federated automation teams to apply standards, contribute reusable assets, and maintain visibility across process registration, platform health and delivery performance.

Your work supports cost optimisation, platform stability, compliance, reusability and speed to market through high quality delivery and continuous improvement.

What you’ll be doing

Essential Skills / Experience

• Automation & Technical Capability – Strong understanding of automation tools (Blue Prism or similar), integration patterns and enterprise workflows, with experience supporting platform operations and contributing to continuous tooling improvements.
• Delivery, Governance & Standards – Ability to translate business needs into well-defined requirements and deliver solutions aligned to CoE standards, governance frameworks, and established delivery methodologies.
• Insights, Reporting & Continuous Improvement – Experience using analytics/reporting tools (e.g. Power BI) combined with a proven ability to apply standards, templates and frameworks, driving insights and continuous improvement from delivery outcomes.

Desirable Skills / Experience

• Knowledge of low code platforms, AI driven automation discovery, or process mining tools.
• Understanding of enterprise architecture frameworks.
• Understanding of different types of integrations
• Experience operating within governance programmes (approval gates, best practices, compliance checkpoints) and producing evidence for audits/reviews
• Excellent written documentation: ability to create and maintain playbooks and guidelines, and contribute to standards owned by the CoE
• Working knowledge of enterprise automation ecosystems, process design, and reusable component management
• Awareness of modern technology trends—AI, low code, automation discovery tools
• A working knowledge of Power platform (Power Apps, Power Automate, Power BI)

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle.

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Ready to connect for good and help shape the future? .