As a vital member of our DBA Team the Junior Database Administrator is responsible for supporting the day‑to‑day operation, maintenance, and monitoring of the organisation’s database platforms. Working closely with senior DBAs and wider Infrastructure teams, the role focuses on ensuring database availability, performance, security, and reliability.

This position is ideal for an individual early in their DBA career who is looking to build strong technical foundations in database administration, gain exposure to enterprise environments, and develop towards a full DBA role through structured learning and operational experience.

Collaborating closely with cross-functional teams, you will troubleshoot and resolve technical issues, implement upgrades, and stay abreast of industry trends to recommend innovative solutions. Your expertise will contribute to enhancing the Database enterprise.

Operations Metrics Development:

Develop and monitor daily operations metrics to assess the performance, health, availability and efficiency of the database infrastructure

Operations Management:

Support and manage all corporate database Infrastructure (MS SQL Server, Oracle) Incident Management, Changes, Moves, Implementations and Infrastructure Applications. Conduct regular reviews of DR & Backup Services and actively contribute to the remediation of vulnerabilities identified in security assessments.

Vendor Collaboration:

Work collaboratively with vendors to address and resolve issues, ensuring timely escalation when necessary

Project Support:

Collaborate with Design teams to support project implementations.

Contribute to reducing central database IT infrastructure costs through cloud adoption.

Incident Resolution:

Take ownership of resolving incidents assigned by the service desk within defined Service Level Agreements (SLAs).

Change Management Delivery:

Manage the successful delivery of changes to the production environment, ensuring minimal disruption and adherence to established protocols

Estate Monitoring and Investigation:

Monitor the database estate for issues or anomalies, investigating and resolving them promptly.

Documentation and Analysis:

Analyse and document the current database estate, maintaining up-to-date documentation as the enterprise evolves

Ensure full compliance with Group, Legal, and Regulatory requirements, actively participating in internal and external audit cycles, and supporting the remediation of audit actions. Additionally, drive identified risks to closure, reporting progress against each risk in the messaging environment.

Skills and experience:

Database Expertise:

Basic understanding of relational databases, preferably Microsoft SQL Server.

Awareness of database concepts such as backups, restores, indexing, and security. Experience working in an IT support or infrastructure environment

Operational Resilience:

Ability to work under pressure and meet tight deadlines in a fast-paced, dynamic environment. Demonstrated experience handling multiple customers and projects simultaneously.

Stakeholder Management:

Business experience showcasing effective stakeholder management in the context of IT infrastructure projects. Proven ability to communicate complex technical concepts to non-technical stakeholders and align IT initiatives with overall business objectives.

Certifications and ITIL Awareness:

Hold appropriate certifications in core technology platforms, specifically MS SQL Server.

Security clearance or able to obtain one

Experience or awareness of ITIL processes.

Educational Qualifications:

Educated to degree level, ideally in an IT or Business subject matter.

Strong academic foundation complemented by practical experience in IT infrastructure roles.

Proactive and Self-Motivated:

Ideal: Proactive and self-motivated individual with a can-do attitude.

Ideal: Track record of working with database technology stack and an appreciation of support and service transition.