American Family Insurance Reviews | Glassdoor.co.uk

American Family Insurance Reviews

Updated 11 Mar 2020

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3.5
69%
Recommend to a Friend
75%
Approve of CEO
American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
404 Ratings
Pros
Cons
  • "The upper management would give us quarterly updates on our positions and what was changing(in 35 reviews)

  • "Low pay, no benefits when working at an agents office(in 30 reviews)

More Pros and Cons
  1. "Give it a try - where dreams come true!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Specialist in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance full-time for more than a year

    Pros

    engaging culture, supportive managers, focus on learning and development, community focus

    Cons

    can't think of any right now

    American Family Insurance2020-03-05
  2. "Great support & company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Agent in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Family Insurance full-time for more than 8 years

    Pros

    Many resources maid available to help run your business. Peers were available to teach me the ropes of running a business. Management cared about people.

    Cons

    Not enough travel. Wish we had meetings in other states more.

    Continue reading
    American Family Insurance2020-02-27
  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Compensation Analyst in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance

    Pros

    Flexible, caring, fast pace, changing

    Cons

    Culture can be pro and con

    American Family Insurance2020-02-26
  4. "Great company with great benefits but terrible leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Information Systems Manager in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Family Insurance full-time for more than 3 years

    Pros

    Incentive program, 401K, lots of PTO and good work life balance

    Cons

    Terrible leadership, No trust from upper management

    American Family Insurance2020-03-11
  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CL Underwriting Processing Technician in Saint Joseph, MO
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at American Family Insurance full-time for more than 10 years

    Pros

    Great benefits. Flexible schedule. Good pay.

    Cons

    Company cant seem to figure out what it wants. Constant restructuring every 2 years. Lay offs, job uncertainty

    Continue reading
    American Family Insurance2020-02-21
  6. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Claims Adjuster 
    Recommends

    I have been working at American Family Insurance full-time

    Pros

    Benefits are great, good work life balance

    Cons

    Locations aren’t the best but not a deterrent.

    American Family Insurance2020-02-19
  7. "Good Place to Work Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Service Technician in Springfield, MO
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at American Family Insurance full-time for more than 8 years

    Pros

    Good management Good work/life balance Good benefits

    Cons

    Company is restructuring IT services and looking to outsource more.

    American Family Insurance2020-02-20
  8. Helpful (2)

    "Great Company, the dream has ended."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Service Technician in Madison, WI
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at American Family Insurance full-time for more than 10 years

    Pros

    American Family was a fantastic place to work. CTS Direct reports were great, all the way up to the director. They paid well, pension plan, matching 401k, company car, company credit card, work life balance, company uniforms provided, and a great office environment.

    Cons

    The dream ended in July 2019, when management told the department their seeking out contractors. The upper management would give us quarterly updates on our positions and what was changing. In November 2019 requirements were made to get certified in AWS by January 2020. The majority of people in the department succeeded in this goal. During a very impersonal meeting In February 2020 it was announced they would be going with a contractor in June 2020. This place was a great place to work, hard working co-workers, a great middle class skilled labor technical job.

    Continue reading
    American Family Insurance2020-02-24
  9. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Family Insurance full-time for more than 10 years

    Pros

    Extremely supportive environment; great work/life balance.

    Cons

    At times some project implementations were pushed too fast.

    American Family Insurance2020-02-04
  10. "American Family, great people, great culture, aggressive change on the horizon."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Property Claims Strategy Director in Madison, WI
    Recommends
    Positive Outlook

    I have been working at American Family Insurance

    Pros

    Great culture promoting trust, inclusion, and community investment.

    Cons

    The AmFam enterprise is currently examining overlap of roles within their affiliates leading to workforce reductions.

    Continue reading
    American Family Insurance2020-02-01
Found 948 reviews