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      New Look

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      New Look Reviews

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      3.3

      43% would recommend to a friend

      (2,325 total reviews)
      avatar

      Helen Connolly

      46% approve of CEO

      31% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.1

      Work/Life balance

      3.0

      Culture and values

      2.9

      Compensation and benefits

      2.8

      Senior management

      2.7

      Career opportunities

      New Look has an employee rating of 3.3 out of 5 stars, based on 2,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Look employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      4 Jun 2026

      Terrible work environment with no training

      Buying administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee discount - there was nothing else

      Cons

      This was genuinely the WORST company I have ever come across. Absolutely terrible. Please be warned if you are offered a job here - they are always hiring because people constantly leave. The people are horrible and spread lies and make things up if they just don’t like you or you aren’t best friends with them. There is no training whatsoever and they are not nice if you don’t understand something or their terminology! It was so awful I ended up making a HR complaint.

      2.0
      3 Jun 2026

      Lack of support and reduced hours after complaints

      Part-time sales advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      not much at all other than the discount

      Cons

      reported my manager on multiple occasions for being rude and unprofessional. it has been 3 months and not had an update or anything even after chasing them up on it multiple times. They do not care about their staff at all. since complaining my hours have been cut by a lot i used to work near enough everyday now once a week under my contracted hours.

      4.0
      3 Jun 2026

      New Look review

      Sales advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Lovely company to work for. Looked after the wellbeing of the staff members. One benefit was the staff discount provided.

      Cons

      It is a minimum wage job

      Viewing 1 - 3 of 2,325 Reviews
      Related searches: New Look jobs | New Look salaries | New Look benefits | New Look interviews
      ReviewsNew Look reviews

      Glassdoor has 2,539 New Look reviews submitted anonymously by New Look employees. Read employee reviews and ratings on Glassdoor to decide if New Look is right for you.