New Look Reviews

Updated 3 Mar 2021

To filter reviews, or .
3.5
59%
Recommend to a Friend
70%
Approve of CEO
New Look Executive Chairman Alistair McGeorge (no image)
Alistair McGeorge
130 Ratings
Pros
  • "40% staff discount sometimes 50% which was good(in 146 reviews)

  • "50% discount, different shifts are available(in 82 reviews)

Cons
  • "Long hours especially as a Christmas temp working till 11(in 42 reviews)

  • "Hours really fluctuated and rotas were sometimes only out a couple days before the next week(in 27 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good supportive company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Look full-time for more than 3 years

    Pros

    Support from upper management, good atmosphere

    Cons

    Can involve long hours and some late nights

  2. "Brilliant place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retailer in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Look part-time for more than a year

    Pros

    Friendly staff, great incentives, high achievers, different day to day role

    Cons

    Constant work, not always keeping up to date with their staff


  3. "NewLook"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Maidstone, England

    I have been working at New Look part-time for more than 3 years

    Pros

    Newlook offers a great overall environment to work in, with great company values.

    Cons

    No downsides to working here

    Continue reading
  4. "Good benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Look part-time for less than a year

    Pros

    Pays well Friendly team Good atmosphere

    Cons

    Long hours expected Mostly if not all female not a balance

    Continue reading
  5. "Amazing place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Look part-time for more than 3 years

    Pros

    Company Discount Training Working environment Varied role

    Cons

    Limited hours Sometimes not busy Process if you leave and come back

  6. "Good first time job"

    5.0
    Current Employee - Customer Assistant in London, England

    I have been working at New Look part-time for more than a year

    Pros

    Managment at my store were great!

    Cons

    Customers, Ok pay, Busy store Because of location

  7. "Good Company to start out in"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Xmas Temp Sales Advisor in Middlesbrough, England
    Recommends
    Positive Outlook

    I worked at New Look part-time for less than a year

    Pros

    - good staff team - friendly staff - 40% staff discount raising to 50% every so often

    Cons

    - no progression opportunities - can be unorganised

  8. "Good for students for most part"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at New Look part-time for more than 3 years

    Pros

    40% discount, generally nice staff

    Cons

    Managers can get in over their head and forget they’re just a manager of New Look and act like they’re better than the rest of the staff. Belittling. Struggles to get time off around Christmas

  9. "Sales advisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at New Look part-time for more than 3 years

    Pros

    Staff discount. Fast paced. Opportunity to make friends

    Cons

    Pressure to meet weekly targets

  10. "Great in store benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Assistant in Manchester, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at New Look part-time for more than a year

    Pros

    40% discount on all in-store products

    Cons

    General retail customers can be challenging

Viewing 1 - 10 of 957 English Reviews

Work at New Look? Share Your Experiences

New Look logo
or