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Softcat Reviews

Updated 20 January 2017
78 reviews

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Full-time Part-time

4.2
Star Star Star Star Star
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Martin Hellawell
22 Ratings

78 Employee Reviews

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Pros
  • The fact that the happiness of all of our employees is held in such high regard makes for a really great working environment (in 11 reviews)

  • Very hard work when you first join to get accounts to where you need to be vs target but it pays off (in 11 reviews)

Cons
  • In the first couple of years it is particularly hard work as you need to develop your accounts (in 6 reviews)

  • Long hours - to be expected in sales however I worked 55 a week and was told it wasn't enough (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Best place to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester City Centre, England
    Current Employee - Anonymous Employee in Manchester City Centre, England
    Recommends
    Positive Outlook

    I have been working at Softcat full-time (More than a year)

    Pros

    Because Softcat's recruitment team work really hard to bring in the best talent, everyone is great to work with and we can all take time to have fun!

    Cons

    It can be a fairly intense environment, but that's the nature of an ambitious and motivated business like Softcat. There are opportunities in less target-driven roles as well.


  2. Helpful (1)

    "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Account Executive in Marlow, England
    Current Employee - Graduate Account Executive in Marlow, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Softcat full-time (More than a year)

    Pros

    Been working here for just over a year now, good atmosphere, challenging tasks so you won't get bored.

    Cons

    Getting fat through pizza, lots and lots and lots of cold calling, you need to be able to deal with rejection or I wouldn't apply

    Advice to Management

    Hire management from outside, or promote people for their management skills, not just the best seller . good job though


  3. Helpful (6)

    "Not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Softcat full-time

    Pros

    The commission structure incentivises rookies to do well. Corporate events are usually run really well. Communication within the organisation is pretty transparent.

    Cons

    Rookies are dealt terrible accounts when they start. The emphasis on cold calling is tedious. There's no consistency with the recruitment process.

    Advice to Management

    More focus on retention. Offer more training. Show a bit of care towards your employees. Visit the regional offices more often.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "amazing place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marlow, England
    Current Employee - Anonymous Employee in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat (More than 8 years)

    Pros

    leadership, values, performance, benefits for employees, working environment, communication, teamwork, and the people.

    Cons

    hard to think of any..


  6. "Just my opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales Specialist in Marlow, England
    Current Employee - Product Sales Specialist in Marlow, England
    Recommends
    Positive Outlook

    I have been working at Softcat full-time (Less than a year)

    Pros

    Leadership team
    Financials
    Outcome driven
    Opportunity appears to be down to personal drive and ambition
    Great commission structure for sales staff
    Approachable leadership team
    On boarding process

    Cons

    Basic Salaries
    No flexible working - all office based

    Advice to Management

    Higher earnings for non-sales employees please


  7. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England
    Former Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook

    I worked at Softcat full-time (More than 5 years)

    Pros

    fantastic company that give you every tool required to succeed.

    Cons

    getting too big to retain culture

    Advice to Management

    none, great job already


  8. Helpful (1)

    "Invests in your career like nowhere else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Marlow, England
    Current Employee - Developer in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Once you prove yourself the business will notice that and reward you to reflect it. I've moved my way up several roles since I've joined and many people will bend over backwards to let you progress if you are willing and reliable. Plenty of parties and beer on fridays which is nice too. Positive friendly working environment and managers who have earned their role through good leadership means bosses you can rely on.

    Cons

    The proving yourself is also a con - you aren't paid for doing a new role till you can prove that you do it well. Many benefits available are sales oriented and less accessible for admin staff. Other than that parking in Marlow is a nightmare and pizza makes you fat.


  9. "Softcat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time (More than 3 years)

    Pros

    Great commission structure
    I work with my friends
    loads of incentives

    Cons

    tough first 18 months but worth the slog


  10. Helpful (1)

    "Sigh"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Softcat full-time

    Pros

    Great training
    Lots of continuous training every few weeks particularly from vendors
    Uncapped comission
    Marlow office - great environment and friendly staff!

    You are really looked after by the company.

    Cons

    Office wide emails regarding colleagues sisters/mothers appearances, as well as similar emails about female colleagues.

    They call it an IT job - it's a sales job. If you sell sweets in Morrisons it doesn't make you a person who works in the confectionary industry. Don't expect anything IT intensive, even as a 'specialist' - the specialists have no techy knowledge so don't waste your IT degree doing that either.

    Manchester and London offices - cliquey. He said she said - who slept with who.

    Long hours - to be expected in sales however I worked 55 a week and was told it wasn't enough.

    Amazing company however they need to look a bit closer at the bullying and sexist remarks that happen between account managers as well as how some team leaders treat their team. Nip that in the bud and they might have a lower turnover of staff.

    Softcat Response

    20 Jun 2016 – Head of HR and Recruitment

    As always, firstly let me thank you for taking the time to post your feedback. We really appreciate your positive comments, but there are two disappointing aspects to your feedback that I would ... More


  11. Helpful (1)

    "Best place to work in IT"

    Star Star Star Star Star
    Current Employee - Account Manager in High Wycombe, England
    Current Employee - Account Manager in High Wycombe, England

    I have been working at Softcat full-time (More than 3 years)

    Pros

    It's a very successful business with a friendly, happy culture full of great people run by a very strong senior leadership team. For Sales Positions there's strong earning potential and perks, and the benefits package is good. It's the perfect graduate job for anyone with an interest in technology, and the Tech Grad track produces some serious talent.

    Cons

    It's a tough job and not for everyone, the hours can be long especially at crucial times in the year. There's lots of free pizza which makes some people get fat



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