TOPdesk Reviews

3.9

67% would recommend to a friend

(213 total reviews)
avatar

Wolter Smit

80% approve of CEO

60% positive business outlook

TOPdesk has an employee rating of 3.9 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TOPdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

213 reviews
5.0
7 Aug 2025

Great place to work

Recommend
CEO approval
Business outlook

Pros

- flexible working hours - good annual leave entitlement - lots of team socials - Private healthcare and pension matching is decent - company culture is not toxic - customer base is very nice (largely non-profit, blue collar, education, govt, local govt, NHS and so forth) - i like being part of a larger company but a smaller branch in the UK, everyone knows each other super well, but we all have plenty of international colleagues too

Cons

- workload can be large, but you are rarely expected to work outside of hours

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TOPdesk Response
10mo
Thanks so much for taking the time to leave us your feedback, it's great to have you onboard!
5.0
15 Apr 2025

A good company in the midst of change

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good work/life balance & hybrid working - local management really care about employees - opportunities are there for people who seek them out - lots of positive change in the last year, and increased feedback & transparency to/from management - the people really make TOPdesk what it is

Cons

- a lot is changing at the moment, requiring adaptability - the team is small and while we're looking to grow, sometimes the office is pretty quiet

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TOPdesk Response
10mo
Thank you for taking the time to leave us your comments -- glad to hear you've been adapting well and feeling engaged in your role & the company!
Viewing 1 - 3 of 213 Reviews

Glassdoor has 425 TOPdesk reviews submitted anonymously by TOPdesk employees. Read employee reviews and ratings on Glassdoor to decide if TOPdesk is right for you.